Billing Specialist
Solera Holdings
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are looking for a person who joins the Billing Team and will support us in our daily tasks.
What You'll Do
Perform the monthly pre-billing and billing run
Analyses of pre-billing and billing results
Analyses, clarifications and resolutions on errors appearing while billing run
Creation of manual invoices and credit notes
Generation of quarter, half year and yearly invoices according to data delivered
Addressing and resolving customer inquiries and disputes related to billing
Answering the clients phone calls; calling back to the customers
Performing price increases in the system incl. preparation of yearly price increase
Uploading invoices to customer payment portals
Providing reports internal and external
Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity
What You'll Bring
Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience).
Minimum of 3 years of experience in Account Receivables / Billing / O2C / Order to Cash
Proven track record as a Billing specialist (must)
Fluent Polish and English min. B2/C1 (must)
Knowledge of another foreign European language (must), preferable French or Spanish
Knowledge of polish law and regulations regarding billing, taxation, and best practices.
MS Office fluency (Word, Excel)
Ability to enhance process and controls
Very good customer service skills and client-focus attitude
Ability to work well under pressure and meet deadlines.
Ability to prioritize tasks and work in a fast-paced environment.
Hybrid position from Pozna? / Poland
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
$18 - $19 per hour
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