Assistant Residential Director, NSP
Rising Ground, Inc.
Job Description
Job Description
About Rising Ground
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn.
About the Role:
The Assistant Residential Director for Non-Secure Placement (NSP) provides critical leadership and operational oversight for residential programs serving justice-involved youth in community-based, non-secure settings. This role ensures daily operations align with policy, compliance, and youth development goals, while promoting a safe, trauma-informed environment. The Assistant Director collaborates closely with internal departments and external stakeholders to maintain program quality and regulatory readiness.
What You’ll Do
· Lead critical incident reviews with internal staff and external oversight partners; document findings and develop recommendations for corrective action, retraining, or discipline as needed.
· Coordinate and schedule pre-oversight meetings and internal audits in preparation for external reviews.
· Work with the Clinical Director to coordinate youth transfers, ensuring smooth transitions and treatment continuity.
· Review and edit Performance Improvement Plans (PIPs) before submission to the PEM- quality management and external partners.
· Update and maintain the site’s emergency preparedness plan to ensure readiness and compliance.
· Partner with program management to identify and address recurring safety, staffing, or youth behavior concerns.
· Support Justice for Youth and Family (JYF) training compliance, ensuring all required staff trainings are completed and documented.
· Support implementation of the Missouri Youth Services Institute (MYSI) model through coaching, monitoring, and reinforcement of therapeutic practices.
· Conduct program documentation audits (e.g., case notes, incident logs, staff reports) to ensure regulatory compliance and quality standards.
· Collaborate with Human Resources to address recruitment needs, attend job fairs, and provide input on disciplinary matters.
· Follow up with maintenance regarding recurring issues and monitor progress on facility repairs.
· Review and sign off on all youth outing protocols, ensuring plans are safe, appropriate, and policy compliant.
· Conduct regular unannounced visits to the facility during all shifts to assess conditions, staff performance, and youth engagement.
· Review overall program safety and security procedures and provide recommendations or adjustments as needed.
Your Qualifications
· Bachelor’s degree in social work, Criminal Justice, Psychology, or a related field (Master’s preferred).
· Minimum of 3 years of experience working in youth residential settings, including at least 1 year in a leadership or supervisory role.
· Strong knowledge of non-secure placement programming, youth development principles, and trauma-informed care.
· Effective communicator and problem-solver with demonstrated leadership in fast-paced environments.
· Skilled in interdepartmental collaboration and regulatory compliance.
Supervisory Responsibility
Yes
Work Environment:
Field/Corporate Office
Position Type/Expected Hours of Work:
Full time exempt position, 35 hours per week. Daily schedule and hours will fluctuate to meet the needs of the programs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all
employees and applicants for employment without unlawful discrimination as to an individual’s
perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or
veteran status in all employment decisions, including but not limited to recruitment, hiring,
compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
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