Senior Style Advisor - Atlanta Phipps Plaza

Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Senior Style Advisor. Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.

ROLE OVERVIEW

A Senior Style Advisor will play a crucial role in delivering an unparalleled and bespoke client experience, fostering and cultivating robust client relationships, and exemplifying leadership to consistently achieve and surpass sales targets. The Senior Style Advisor will also mentor and support the boutique’s Style Advisors, thereby contributing to the overall success and development of the team.

KEY RESPONSIBILITIES

Consistently achieve and exceed monthly and annual sales targets, setting a benchmark for the team. Drive results by understanding overall store performance and encouraging team members to meet sales goals. Embody the Givenchy brand DNA in each and every client interaction with passion & enthusiasm, while embracing our unique selling ceremony. Strategically curate and present the current collection to captivate clients and maximize purchasing potential. Utilize an omni-channel approach to recommend merchandise, ensuring a seamless client experience. Maintain extensive product knowledge across all categories to best serve client preferences. Cultivate and deepen client relationships to drive loyalty and increase spend, utilizing personalized communication methods such as handwritten notes, phone calls, emails, and CRM app. Consistently meet and exceed CRM Key Performance Indicators (KPIs) to foster and enhance enduring client relationships. Capture and leverage customer data through thorough discovery of each guest. Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences. Propel business growth by being a visionary in styling seasonal products and key business essentials, and taking proactive measures based on client feedback. Mentor and encourage team collaboration, playing an active role in the onboarding process of new hires. Provide feedback on seasonal and essential products to management and merchandising teams. Execute additional duties as assigned, including operations, visual merchandising, aftercare, and inventory control etc while adhering to all company policies and procedures.

QUALIFICATIONS

Possess skillset and qualifications that encompass and exceed those of a Style Advisor. Minimum of 1 year + tenure with Givenchy or another LVMH Maison. Achieved sales exceeding $1 million within the past 12 months. At least 30% of total business comprised of private appointments over the past 12 months. At our Maisons, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions. #J-18808-Ljbffr LVMH Group