Technical Project Manager, Corporate Systems

Job Description

Job Description

Funnel Leasing Inc., is hiring for a Technical Project Manager, Corporate Systems. The Technical Project Manager, Corporate Systems is responsible for delivering the technology projects that keep Funnel’s business teams running efficiently. This role is deliberately hybrid and requires employees to work from the company’s Headquarters office in Odessa, Florida a minimum of one day per week. This person will run projects end to end and also serve as the hands-on technical resource who configures, integrates, and administers the corporate systems those projects depend on. Rather than gathering requirements and handing implementation to someone else, the Technical Project Manager owns the outcome, from discovery through configuration, testing, launch, documentation, and adoption.

Project work spans the organization and covers corporate and internal systems, with a strong emphasis on making those systems work together through native integrations, automation platforms, and vendor APIs. This role partners closely with the IT Manager on prioritization, technical standards, security, and compliance. The salary range for this role is $115,000–$135,000 per year.

Why Funnel?

We are a 'work from anywhere' in the U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!

Who is Funnel Leasing?

Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet.

The Technical Project Manager, Corporate Systems essential roles and responsibilities include, but are not limited to the following:

Roles and responsibilities

• Own corporate technology projects end to end, including intake, scoping, requirements, timeline, stakeholder communication, testing, launch, and post-implementation support.
• Serve as the primary technical resource on assigned projects, personally performing system configuration, integration, data migration, and testing work.
• Design, build, document, and maintain integrations between corporate systems using native connectors, integration and automation platforms, vendor APIs, webhooks, and file-based transfers.
• Monitor integrations and automations in production, troubleshoot failures, and build appropriate error handling and alerting.
• Partner with business teams across the organization to understand how they work, then configure and integrate the systems they rely on to improve process, productivity, and outcomes.
• Automate manual and repetitive business processes, including employee onboarding and offboarding workflows and account provisioning and deprovisioning in coordination with identity and endpoint management systems.
• Connect corporate systems to the reporting layer and build operational dashboards and reporting that business owners can rely on and maintain.
• Translate business requirements into system requirements, solution designs, and configuration plans, and run discovery and design sessions with stakeholders.
• Maintain a clear intake and prioritization process for corporate project requests, and provide regular status reporting and visibility into the corporate project portfolio.
• Evaluate technology options and recommend solutions to the IT Manager and business stakeholders, including requirements definition, vendor demos, proof of concept work, and a documented comparison of alternatives.
• Ensure changes to corporate systems follow established change management, access control, and audit requirements (SOC 2), and produce the documentation and evidence those controls require.
• Create and maintain system documentation, integration diagrams, runbooks, and administrator and end-user training materials so that solutions remain supportable after launch.
• Provide escalated technical support for the corporate systems and integrations this role implements, and partner with the IT Manager on day-to-day support coverage.
• Identify opportunities to retire redundant tools, reduce manual work, and improve business processes through better system design and automation.
• Liaise with security, DevOps, engineering, and data teams to ensure corporate solutions align with company technical standards.
• Performs other duties as assigned and modified at the manager’s discretion.
• May be expected to work irregular hours to support a distributed workforce across the United States and to complete implementation and cutover work outside of business hours.
• Create a culture of continuous improvement and learning 
• Foster collaboration within team and across the company
• Performs other duties as assigned and modified at manager's discretion
• Travel: <5%

Education, Work Experience, and Certifications

• A high school diploma or GED equivalent is required; a bachelor’s degree in Information Technology, Information Systems, Computer Science, Business, or a related field preferred.
• 3-5 years of experience in business systems, IT project management, systems administration, solutions engineering, or a similar role, ideally at a SaaS or technology company.
• Demonstrated track record of delivering system implementations or integration projects end to end while serving as both the project manager and the hands-on implementer.
• Hands-on configuration and administration experience with corporate SaaS platforms; experience with systems such as Salesforce, Jira, Notion, Rippling, and Looker is preferred.
• Experience building integrations between business systems using native connectors, integration and automation platforms, REST APIs, webhooks, or file-based data transfers.
• Working knowledge of identity and access management concepts, including SSO, role-based access, and least-privilege provisioning.
• Strong project management and organizational skills, with the ability to run multiple concurrent projects with competing priorities and unclear requirements.
• Excellent written communication and documentation habits; this role is expected to leave behind documentation that others can operate from.
• Ability to translate technical concepts to non-technical audiences and to translate business needs into technical solutions.
• Self-starter mindset, with attention to detail and a willingness to “roll up your sleeves” for hands-on configuration and troubleshooting.
• Track record of building trust with business stakeholders and fostering a collaborative, service-oriented culture.
• Light scripting and data skills (e.g., Python, JavaScript, SQL) used to build, debug, or maintain integrations and reporting are a nice to have.
• Experience operating in a compliance-focused environment (SOC 2, ISO 27001, or similar), including change management and audit evidence practices, is a nice to have.
• Certifications such as Project Management Professional (PMP), CAPM, Scrum, ITIL, or platform administrator certifications (e.g., Salesforce Administrator) are a plus, but not required.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all of society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Equal Employment Opportunity

Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employees must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Funnel may change the specific job duties with or without prior notice based on the needs of the organization. 

Benefits

Employees may be eligible for various benefits. Generally, we provide employee access to:

• Health insurance
• Dental and Vision insurance
• Company paid Life/AD&D
• Long-term Disability insurance
• Short-term Disability insurance
• Term Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 2% company match
• EAP

In addition to these benefits, we also offer

• Remote/Hybrid Opportunities
• Uncapped Discretionary Time off
• Sick Leave
• 14 paid holidays
• One time remote work stipend
• Employee recognition program
• Employee-led Groups (ELG’s)