Desktop support Technician
$23 per hourAA2IT
Desktop Support Tech
Rate: $23/HR
Location: 1515 Danner Dr | Aurora supports two locations, 18683 S Miles Rd | Warrensville Heights, OH 44128 and 1515 Danner Dr | Aurora, OH 44202. Mileage reimbursement for travel between facilities. You will spend 2 days at one site, and 3 at the other each week.
Conversion Rate Up to $23
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.
Top 2 Skills: Deskside Support, and Customer Service, M-F 8 am-5 PM EST. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.
Vacancy posted 2 days ago
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