Knowledge Manager

Knowledge Manager

As a Knowledge Manager, you will be responsible for supporting the global Healthcare practice to maintain the knowledge-base of the practice as well as maintaining electronic database materials to support the practice.

Responsibilities

• Collection, cataloguing and creation of current project data and metrics. • Populate CRM system with content. • Maintenance of Resumes to support the Practice. • Re-message current collateral material to COMPANY's overall messaging strategy. • Possesses firmwide knowledge of the given market's "most applicable" projects and imagery. • Develops and maintains staff expertise matrix. • Coordination of benchmarking data and metrics. • Management and updating of COMPANY intranet site and CRM database. • Provides current content for the Practice's representation on company.com and social media outlets. • Coordination of mailing lists and direct mail campaigns. • Coordinates Conference and Client Events - may attend industry conferences. • Submission of speaking engagement proposals and award entries. • Scheduling and organization of firm wide practice leadership meetings and calls. • Monitoring and coordination of firm wide practice budget. • Researching of market trends and issues. • Supports business development initiatives. • Tracking of marketing opportunities and generation of win/loss reports. • Provide assistance to all offices in proposal/presentation material preparation for MBU/SBU pursuits. • Helps facilitate the preparation of responses to solicitations, and other marketing materials. • Takes personal responsibility for fostering a green workplace through sustainable work practices.

Requirements

Equivalent of Bachelor's degree in marketing, communications, or technical related field. • Ability to collaborate with multiple practices across COMPANY's global organization. • CRM proficiency including data-driven proposal preparation and material storage. • Must be able to communicate clearly. • Detail oriented and highly organized. • Must be highly proficient in InDesign and PPT and must be knowledgeable of graphic layout, production and printing methods and techniques. • Must have strong copywriting skills for press releases and content generation. • Must be able to be a self-starter, work independently and complete task efficiently with minimum supervision. • Ability to anticipate the needs of practice leaders.

Nice To Haves

• Some business development and PR skills. • Experience in the architecture, interior design, engineering, construction or real estate development industry