Service Specialist - Law Firm (Copy and print)

About Us: Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Opensity Solutions is currently seeking a dedicated Client Service Specialist to join our team at our prestigious client's downtown Phoenix office. This role is part of a team that provides various administrative support services to our clients and may include digital mail, print/copy/scan, hospitality, shipping and receiving, or other services defined or outlined in Opensity's service agreement with the client. Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule (this includes digital mail procedures). Copy Services includes accurately producing copy, print, and scan projects per written instructions. Reception includes answering incoming telephone calls and routing to the appropriate person, and greeting and announcing visitors in a friendly and professional manner. Hospitality Services includes coordination and upkeep of client conference rooms, common areas, and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies, and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance. Facilities Services may include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns. Ability to learn records management and reporting tools. Reporting to work on a regular basis Monday - Friday 8:30 - 5:30 is required for this position. Requirements High School Diploma or GED Minimum of 1 year of work experience in a business professional field. Ability to multitask with attention to detail Ability to resolve client concerns with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand, or sit for extended periods of time Compensation The Compensation range for this role is up to 19.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Paid Time Off (PTO) Equal Opportunity & Diversity Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided. Culture Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment. Follow Us: LinkedIn #J-18808-Ljbffr Opensity Solutions