Customer Service Representative

Compensation Range: $12.77 to $13.50 Hourly Location: 8207 Terminal Rd, Lorton, Virginia 22079 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. Responsibilities Assist customers inside and outside a U‑Haul center with U‑Haul products and services. Use smartphone‑based U‑Scan technology to manage rentals and inventory. Move and hook up U‑Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U‑Haul upon employment). Drive a forklift (certification offered through U‑Haul upon employment). Other duties as assigned. Participate in ongoing continuous U‑Haul education through U‑Haul University. Minimum Qualifications Valid driver’s license and ability to maintain a good driving record. High school diploma or equivalent. Work Environment The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required. Physical Demands The role requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted). Benefits Career stability Opportunities for advancement Mindset App reimbursement Gym reimbursement program Health insurance & prescription plans (if eligible) Paid holidays, vacation, and sick days (if eligible) Life insurance MetLaw legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) savings plan Employee Stock Ownership Plan (ESOP) 24‑hour physician available for kids Dental & vision plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Legal Statements U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on request for all aspects of the selection process. U-Haul will not hire or re‑hire individuals who use nicotine products in the following states: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Information obtained during the selection process will only be shared on a need‑to‑know basis. #J-18808-Ljbffr