Passport Associates - $18.56-18.93/hr. + Benefits, PTO & 401K Match!

Job Description

Job Description

Allied Government Solutions, Inc. is recruiting for multiple positions at the Charleston Passport Center. Come join the Passport Processing Team and pursue a meaningful career at a prominent federal government facility!

The Support Associate II roles would be an integral part of State and Foreign travel relations. These positions consist of customer inquiry correspondence and processing of US Passport and US Passport ID card applications for travel abroad. The ability to provide outstanding in-person customer service to passport applicants and government staff is essential. This position would also require operating a variety of computer systems and office equipment in the preparation, processing and mailing of passport applications and related documents as well as data entry, image review, document preparation, filing, scanning and retrieving/verifying data.

Minimum Job Requirements:

• Due to the nature of the government contract and clearance requirements, United States citizenship is required.
• High School Diploma or GED Equivalent
• Ability to pass government-required credit check & Moderate Risk Public Trust (MRPT) Certification investigation (*Please note, this is not an immediate position given the MRPT Certification process can take an average of 2-3 months to complete)
• Team-player with dedicated work ethic
• Ability to lift and carry 45 pounds
• Excels in a fast-paced, goal-oriented work environment
• Great organizational, customer service and interpersonal skills
• Able to perform repetitive tasks
• Effective communication skills
• Strong computer, filing and data entry skills
• Proficiency with MS Word, PowerPoint, Excel and Outlook required.
• Minimum of (2-3) years of general office experience is preferred.

Additional Job Details:

• Full-Time, Hourly, Non-Exempt position.
• Schedule – 2nd Shift, Mon - Fri, 3:30 PM - Midnight; 1st Shift, Mon-Fri, 7:00 AM - 3:30 PM 
• Must be willing and able to work overtime hours as required.
• Pay Rate: $18.93/hr. (2nd Shift, includes shift differential); $18.56/hr. (1st Shift)
• Generous benefits package to include Medical, Dental, Vision, HSA/FSA, EAP and Life Insurance, Employee-funded 401K (with employer match available), 11 paid federal holidays, and paid time off (PTO and Sick Leave)

*Note - a Real ID or Passport is required to enter this federal facility.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Allied Government Solutions, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

Allied Government Solutions, Inc. is an SBA HUBZone-certified, woman-owned small business, focused on finding the most effective solutions to the multiple challenges facing government agencies and all companies engaged in government contracting. Our experts possess extensive knowledge and experience in business process management, operations consulting and meeting surge-related demands in a proficient and timely manner.

Company Description

Allied Government Solutions, Inc. is an SBA HUBZone-certified, woman-owned small business, focused on finding the most effective solutions to the multiple challenges facing government agencies and all companies engaged in government contracting. Our experts possess extensive knowledge and experience in business process management, operations consulting and meeting surge-related demands in a proficient and timely manner.