Receptionist

Receptionist

Performs a variety of operational and administrative functions in support of the Facility Services organization and in accordance with established policies, procedures, systems, guidelines, and objectives. This position provides support in the areas of access control to the facility, employee moves, data tracking, reporting, dispatching, event support and daily operations coordination. Works with all employee levels across the company. This is a full-time role, M-F 8am-5pm.

Responsibilities:

• Managing and organizing of the front desk activities.
• Establishing interpersonal relationships and communicating well as the first person who customers see and talk to.
• Assisting employees with special requests and acting as an employee relations liaison to provide helpful and accurate information to employees and visitors.
• Greeting visitors and maintaining visitor sign-in process using the Envoy system.
• Issuing of temporary badges for employees, vendors, contractors, directing visitors appropriately and notifying company personnel of visitor arrival.
• Following established protocol to protect customer and employee privacy when speaking with all callers while maintaining professional, friendly demeanor.
• Multiple administrative tasks include event support and assisting with property management ticket requests.
• Assisting with onsite meetings and providing support such as setup and/or teardown of meetings, lunches, HHs, or townhalls, printing, and assisting workmates or visitors.
• Receiving and distributing incoming mail and packages, as well as printing FedEx labels, creating shipments/pickups, and maintaining the package/storage areas.
• Helping keep reception area clean and tidy and decorating for occasions and holidays.
• Assisting local Workmates or stakeholders with event or project needs, i.e. printing, signage, etc.

Qualifications:

• High School Diploma or GED equivalent
• 1-3 years' experience required.
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills
• Ability to work independently and manage one's time.
• Ability to keep information organized and confidential.
• Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and similar Google platforms

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Will require travel to other local San Francisco Bay Area offices for support of executive events.

Physical Demands:

• Must have ability to stoop, stand, climb, frequently lift a minimum of 25 lbs.
• The position requires a well-spoken individual.
• Ability to read and understand information presented orally and in writing.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.