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Managed Care Coordinator

$20 - $25 per hour

Pride Health

Job Description

Job Title: Care Management Associate / Care Coordination Associate

Location: New York, NY 10004

Shift: Monday – Friday | 9:00 AM – 5:00 PM

Contract Duration: 2 Months with a strong possibility of extension

Pay Rate: $20 – $25/hr

Key Responsibilities:

• Manage daily member intake workflow and maintain accurate membership records

• Handle inbound and outbound calls regarding member services and care coordination

• Schedule appointments for care management staff and assist members with medical appointments

• Enter authorizations and prior approvals into healthcare application systems

• Coordinate with HHA/PCA/PCS/CDPAP vendors regarding member services and care updates

• Monitor authorization queues to ensure timely processing of requests

• Track hospital admissions, ER visits, nursing home stays, and member status updates

• Review documentation for completeness, accuracy, and resolve discrepancies

• Process faxes, update member records, and maintain organized files

Required Qualifications:

• Experience in managed care, MLTC, or healthcare coordination

• Knowledge of ICD-9 and CPT-4 codes

• Experience with authorization systems or healthcare applications

• High School Diploma or GED

• 1+ year of customer service, call center, or healthcare experience

• Basic understanding of medical terminology

“Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.”

Vacancy posted 9 days ago
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