Customer Service Representative

Customer Service Representative We're a growing logistics and supply chain company looking for people who want to build a career, not just fill a seat. This role is fast-paced and relationship-driven, and the people who thrive are the ones who take ownership from day one. This is an in-office position — no remote or hybrid arrangement — so you'll need to already be local or plan to relocate before your start date. What you'll do Develop and maintain a network of carrier partners who are responsive and reliable when you need them Negotiate freight rates based on market data and shipment history Spot potential issues early and loop in the right people across departments before they become bigger problems Monitor shipments in transit and provide customers with accurate, real-time updates Who succeeds in this role Direct, competitive, and genuinely motivated to sharpen your skills Skilled at building relationships that go beyond a single transaction Self-starting, but happiest contributing to a team win Level-headed under pressure when a load falls through, you move straight to solving it Comfortable staying organized amid a lot of moving pieces What you'll need At least 2 years of experience in third-party logistics Hands-on trucking experience (required) High school diploma or equivalent; a college degree is a plus Strong written and verbal communication skills Comfortable with Microsoft Office and quick to learn new systems Full professional fluency in English #J-18808-Ljbffr