Inside Account Manager

At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud‑first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work‑Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world‑class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first‑class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox. Inside Account Manager We have an opportunity for an Inside Account Manager to join our Sales team, reporting to the Director, Regional Sales – Mid‑Market. In this pivotal hybrid role, you will combine proactive inside sales execution with account management ownership to drive pipeline growth, customer engagement, renewals support, and expansion opportunities across assigned accounts. The Inside Account Manager is a full‑cycle sales role within Infoblox's Growth Segment, responsible for managing and growing a portfolio of approximately 100‑120 existing mid‑market customer accounts. This is an ideal next step for high‑performing CDRs, BDRs, or renewals reps ready to transition from transactional renewals into true account ownership — driving expansion, upsell, and retention across your book of business. Be a Contributor — What You’ll Do Manage a portfolio of approximately 120 existing customer accounts, with full ownership of renewals, expansions, and upsell opportunities Conduct discovery‑driven conversations to identify customer pain points and convert them into expansion opportunities Drive adoption of key sales initiatives, including Daybreak, UDDI migration, Asset Insights, and Threat Defense/Axur expansion across the customer base Build and maintain strong customer relationships to maximize retention and protect renewals Use AI‑driven forecasting, customer engagement insights, and automation to improve pipeline visibility, maintain accurate CRM data, and scale personalized outreach across a large account portfolio Maintain accurate sales forecasts using Clari and ensure disciplined Salesforce hygiene across all opportunities Leverage AI‑powered account intelligence and sales tools to identify expansion opportunities, prioritize at‑risk accounts, and uncover customer pain points before they impact renewals Partner with Sales Engineers (SEs) to demonstrate technical value and develop business cases that support expansion opportunities Collaborate with Channel Account Managers to co‑sell and leverage channel partners throughout the sales cycle Consistently meet or exceed quarterly and annual quotas for expansion, new business, and renewal revenue Be Prepared — What You Bring 1–3 years of experience in a customer‑facing sales or sales‑adjacent role, including Customer Development Representative (CDR), Business Development Representative (BDR), renewals, customer success, or inside sales Proven ability to manage a book of business or portfolio of customer accounts while driving engagement and retention Strong communication and presentation skills, with the ability to conduct discovery conversations and engage IT and technical stakeholders Demonstrated curiosity and interest in networking, cybersecurity, and cloud infrastructure, with a commitment to continuous learning Proficiency with sales and revenue operations tools, including Salesforce, Clari, Salesloft, and LinkedIn Sales Navigator Consistent track record of meeting or exceeding sales targets, quotas, or key performance indicators (KPIs) Coachable, competitive, and motivated to develop a long‑term career in sales Experience leveraging AI‑powered sales tools and account intelligence platforms to uncover customer needs, personalize outreach, identify expansion opportunities, and improve sales productivity A data‑driven approach to account management, using AI‑assisted insights, forecasting, and automation to enhance pipeline visibility, customer engagement, and decision‑making across a large portfolio of accounts Be Successful — Your Path First 90 Days Immerse in our culture, connect with mentors (Blox Buddies), and build relationships with key stakeholders across Sales, Channel, Marketing, Customer Success, Renewals, and Technical teams. Develop a strong understanding of Infoblox solutions, assigned accounts, sales tools, pipeline priorities, and customer engagement processes. Six Months Own account engagement and pipeline development activities for assigned accounts. Build trusted relationships with customers and internal stakeholders, support active opportunities, contribute to renewal and expansion motions, and generate measurable pipeline through proactive outreach and account planning. One Year Consistently contribute to revenue, pipeline, renewal, and expansion objectives through strong sales execution and account management. Become a trusted resource for assigned customers and internal teams, improve account coverage, and develop repeatable sales motions that support long‑term customer growth. Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Comprehensive health coverage, generous PTO, and flexible work options Learning opportunities, career‑mobility programs, and leadership workshops Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations CharitableGiving Program supported by Company Match We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $60 K - 70K, plus bonus or commissions Ready to Be the Difference? Infoblox is an affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. #LI - Remote #LI - RC1 Job Info Job Identification 7765 Locations Home Office, Boston, MA, 2109, US #J-18808-Ljbffr