Corporate Receptionist

Corporate Receptionist

As the Receptionist, you will be the first point of contact for guests, employees, and partners, creating a welcoming and professional environment across our front desks and community space. This role combines guest services, operational support, and administrative responsibilities to ensure smooth daily operations and an exceptional visitor experience. You will be part of a collaborative reception team, supporting multiple locations and floating between offices as needed.

Key Responsibilities

• Greet and acknowledge all employees and guests warmly, ensuring a positive impression.
• Check in guests, issue visitor or temporary badges, and offer lobby amenities.
• Support office tours and direct visitors, vendors, and service providers to the appropriate contacts.
• Maintain the appearance, cleanliness, and security of lobbies and community spaces.
• Provide transportation and local information support.
• Resolve employee and guest issues and feedback with professionalism.
• Perform administrative duties using G Suite, Slack, Envoy, and ticketing systems.
• Assign, track, and fulfill workplace requests through the designated help center.
• Order, track, and organize supplies for reception, copy areas, and community space.
• Support shipping and receiving, mail distribution, and lost-and-found logging.
• Report and track damages, facility issues, and AV or technology concerns.
• Provide on-site support during meetings, events, and programs, including setup and breakdown.
• Work as part of a coordinated reception team, floating between offices as needed.
• Uphold all company and site policies and procedures.
• Maintain confidentiality and protect sensitive information.

Required Qualifications

A high school diploma or equivalent is required. Two or more years of college coursework is preferred. This position requires two or more years of experience in a customer-facing role such as reception, hospitality, or customer service. Candidates must have excellent communication, interpersonal, and organizational skills. Proficiency with G Suite, Slack, Jira, and Envoy is expected. The role requires the ability to lift and carry up to 50 pounds regularly.

Preferred Qualifications

• Knowledge of the local nonprofit, government, and organizational landscape.
• Experience with access control and basic security operations.
• Exposure to science or research organizations.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.