Surgical Coordinator

Company Overview

Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, we offer eye exams, consultations, optical and all general ophthalmology. We offer advanced cataract and refractive surgeries, glaucoma treatment, and retina. At Mittleman Eye, we exemplify the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency. We hold our employees to the highest standards of morals and character.

Job Description

We are looking for a Surgical Coordinator to assist the surgical department with administrative tasks related to pre- and post-surgical operations. This talented healthcare person will be responsible for scheduling surgical cases and helping surgical operations run smoothly and efficiently as well as handling the post-operations surgical data.

Duties & Responsibilities: Report to Surgical Manager

• Manage all paperwork associated with surgical procedures, including consent forms, pre-op assessments and insurance authorizations.
• Work within or exceed sales objectives and expectations as set by the organization.
• Ensure the timely manner scheduling of surgical case.
• Coordinate surgical schedules, staff and appropriate patient preparation.
• Complete daily, weekly and monthly objectives and expectations set by the department.
• Provide detailed information to patients regarding their surgical procedures, including pre-op instructions and post-op care.
• Maintain accurate and up-to-date records of surgical procedures, patient information, and billing documentation.
• Adhere to strict confidentiality protocols regarding patient information and medical records.
• Act as a liaison amongst patients, surgical and administrative staff to address inquiries and concerns throughout the process.
• Complete and submit reports as requested by the manager.
• Support and process other work as assigned.

Qualifications:

• High school diploma or equivalent with at least 4 years of experience.
• Associate degree or certification with at least 3 years of experience.
• Bachelor’s degree in healthcare administration or related field is preferred with at least 1 year of experience.
• Knowledge of medical terminology and surgical procedures is a plus!
• Proficient in the use of electronic medical records (EMR) systems and Microsoft Office Suite.
• Experience in scheduling appointments in the healthcare industry.
• Experience in administrative, secretarial or clerical work is a plus.

Benefits:

• Generous monthly benefit package
• Paid time off
• Paid holidays
• Discount on eye products and services.

Professional skills

• Ability to remain calm under pressure and effectively manage high-stress situations.
• Strong multitasking and well organized.
• Highly detail-oriented and able to multitask.
• Must be a team player with the ability to interact professionally with patients and colleagues.
• Excellent communication and interpersonal skills,
• Knowledge of Ophthalmology and sales.
• Knowledge of computer systems.
• Ability to effectively prioritize work daily.
• Polish and professional demeanor.