Automotive Service Advisor (Experience required)
Infiniti of San Jose
Service Advisor
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
- Competitive Salary
- Medical, Dental, Vision
- 401K
Essential Duties & Responsibilities:
- Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
- Maintain the prescribed standard for "hours per customer repair order written"
- Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
- Communicate with customer to determine the nature of their mechanical problem(s).
- Obtain accurate customer and vehicle data.
- Test-drive vehicle as necessary.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
- Lift the hood of every vehicle and look underneath for potential additional repair needs.
- If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
- Notify dispatcher of incoming work.
- Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
- Establish each customer's method of payment. Obtain approval of credit, if necessary.
- Obtain customer's signature on repair order; provide customer with a copy.
- Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
- Handle telephone inquiries regarding work in process and appointments.
- Compare final invoice with original repair order.
- Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
- Deliver vehicle to customer and answer any questions.
- Maintain follow up program on additional items found in need of repair.
- Attend meetings as scheduled.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Infiniti of San Jose- ...Motors of Milpitas is seeking a motivated Automotive Service Advisor to join our team. This role is crucial for delivering high-quality retail experiences and ensuring customer satisfaction.... ..., and promote teamwork. Success requires excellent communication skills and a...Automotive
- ...Service Advisor Position The service advisor is responsible for scheduling... ...in a career in the automotive business we welcome you to... ...an extraordinary automotive experience to all of our clients. We set... ...duty satisfactorily. The requirements listed below are representative...AutomotiveLocal area
$100k - $250k
...Service Advisor - Jaguar Land Rover San Jose Full-time SHL Package... ...growing brands within the automotive industry. We are building a... ...: At least 2 + years experience as a Service Advisor in a high... ...and procedures. Required: All applicants must be...AutomotiveHourly payFull time- Tesla is seeking a Service Advisor in Los Gatos, California. This role focuses on delivering exceptional customer service and addressing... ...skills and a passion for enhancing the customer experience with automotive technology. The Service Advisor will assess vehicle issues...Automotive
- ...to available technicians. Consults with Service Technicians regarding necessary repairs and... ...and practices the guidelines in the Bureau of Automotive Repair's "Write it Right" Manual. Qualifications: Prior experience in a customer-oriented environment. Must...AutomotiveWork at office
$70k
...Service Advisor San Jose, California, United States Join the team... ...redefining the auto repair experience by delivering exceptional... ...pivotal role in reshaping the automotive service industry! Stress-... ...and organization Requirements: Typing speed of 40+ words...Automotive- ...Service Advisor Opportunity We are looking for a motivated Service... ...to provide the best retail experience for all our customers, and... ...employees to grow with us. Automotive Assistant Service Advisor -... ...reporting systems required by general management and the...AutomotiveImmediate start
- ...Envision Motors Service Advisor We are looking for a motivated Service... ...to provide the best retail experience for all our customers, and... .... Educate customers on required services using Honda menus,... ...and service bulletins. Automotive Service Advisor - Qualifications...AutomotiveImmediate start
$36k - $150k
...Service Advisor Are you looking for an exciting career with the #1 new car and #1... ...Advisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants... ...time, explain cost and time requirements in detail, and obtain proper authorization...AutomotiveLocal areaWeekend workAfternoon shift$3,000 - $11,000 per month
...Service Advisor Position AutoNation is one of the largest automotive retailers in the United States, offering innovative products... ...can have a great service experience Meet or exceed targeted sales... ...in planning for ongoing required maintenance of their vehicle...AutomotiveMinimum wage- ...California Automotive Retail Group At California Automotive Retail Group, we are committed... ...Account ~ Discounts on products and services ~ Above average industry pay ~... ...service. Take ownership of the customer's experience by carrying out those additional...AutomotiveHourly payLocal areaWorldwide
$20.2 - $37.2 per hour
...To Expect Tesla is seeking a Service Advisor dedicated to advancing one of... ...patience, and creating positive experiences that drive loyalty and repeat... ...willingness to learn emerging automotive technologies. Valid driver's license required. Benefits Medical plans > plan...AutomotiveHourly payTemporary workFlexible hours$22.72 - $33.43 per hour
...Service Advisor Rivian is on a mission to keep the world adventurous forever. This... ...our owners throughout their service experience. This role requires a deeply empathetic, organized, and... ...compliance with state and federal automotive repair laws. Manage relationships with...AutomotiveFull timeTemporary workPart timeLocal areaShift work$20 - $28 per hour
...immediate opportunities for experienced service advisors and customer service professionals and... ...proven Auto Repair Advisor/Tire sales experience, and if you strive to be the best....... ...sales drive to meet our customer's automotive needs. What BIG O Offers: ~ Excellent...AutomotiveHourly payImmediate start$30 - $41 per hour
...Service Advisor, Sunnyvale Leading the future in luxury electric and mobility At Lucid... ...electric vehicles that elevate the human experience and transcend the perceived... ...Qualifications ~2-5 years previous automotive experience and training in a Service Advisor...AutomotiveHourly payFull timeWork experience placementWork at officeImmediate start$22.72 - $33.43 per hour
...Role Summary This position is for a Service Advisor, the central point of contact and... ...our owners throughout their service experience. This role requires a deeply empathetic, organized, and... ...compliance with state and federal automotive repair laws. Manage relationships...AutomotiveFull timeContract workTemporary workPart timeLocal areaShift work$68k - $144k
...Regional Field Trainer requires a candidate currently... ...within Tesla's Technical Service division who is... ...they relate to customer experience (diagnosis, glazing, infotainment... ...What You’ll Bring S3 Advisor or higher Degree or... ...university program in Automotive Service Technology or...AutomotiveHourly payFull timeTemporary workFlexible hours- ...Automotive Service Advisor If you're a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments...Automotive
$20.2 - $37.2 per hour
Tesla Motors, Inc. is seeking a Service Advisor in Los Gatos, California. This role is crucial for providing exceptional customer service... ..., problem-solving skills, and a deep understanding of automotive technologies. With a pay range from $20.20 to $37.20 per hour...AutomotiveHourly pay- Sherwin-Williams is hiring a Customer Service Specialist at Automotive Branch #9806 in Santa Clara, CA. This full-time role involves assisting customers... ...should have at least one year of customer service experience and the ability to lift and carry materials. The...AutomotiveFull time
- Customer Service Representative Responsibilities include but aren’t limited to:... ...Technicians in response to customer questions Requirements: Clear and effective telephone... ...skills Clean and neat appearance Automotive and retail experience helpful Valid state driver’s license...AutomotiveWork at office
- ...to oversee their global Quality Management System within the automotive sector. The role involves managing QMS audits, collaborating with... ...quality improvements. Candidates should have extensive experience in IC Quality and demonstrated leadership capabilities. This is...Automotive
$21.15 per hour
...fastest growing privately owned automotive rental and leasing company... ...a high level of customer service by assisting both internal and... ...local training and hands-on experience to provide administrative... ...known vehicle problems and any required vehicle maintenance Clean...AutomotiveFull timeLocal area$22.68 - $28.8 per hour
...Description Position Summary Support the service and tire team under the direction... ...and by observing and coaching the advisors on their customer interactions.... ...High school diploma or equivalent required. One year of experience in automotive service environment. One year of...AutomotiveHourly payFull timeTemporary workPart timeLocal areaNight shiftWeekend work- ...Customer Service Specialist The Customer Service Specialist... ...essential to the success of our Automotive branches. The Customer... ...vacation, holidays, and any leave required by federal, state, or local... ...least one (1) year of work experience in customer service, retail,...AutomotiveFull timeFor contractorsWork experience placementLocal areaMonday to FridayFlexible hoursNight shift
$26 per hour
...Job Description Job Description Automotive Inventory Technician / Photographer Schedule: Full-... ...manage completed work through the company app. Requirements What We’re Looking For No photography experience? No problem — we provide full paid training!...AutomotiveHourly payFull timeMonday to Friday- ...focusing on under hood and suspension work. Candidates should have experience with state-of-the-art computer systems for diagnostics, as... ..., and brakes. This position offers a dynamic work environment with a focus on safety and quality service. #J-18808-Ljbffr MidasAutomotive
- ...a Triage Engineer in Sunnyvale, California, to ensure automotive product reliability through verification processes. The... ...software teams, and utilizing verification methodologies, requiring over 2 years of experience in critical systems such as Robotics and Autonomous...Automotive
$35 - $40 per hour
Insight Global is seeking an experienced Automotive Technician to work with a leading tech client in Santa Clara... ...critical for autonomous vehicles. This role requires at least 3 years of hands-on vehicle experience, a valid US driver’s license, and high voltage experience...AutomotiveHourly pay$118k - $250k
.... This role involves defining and managing perception subsystem requirements for autonomous driving. Applicants should have over 3 years of experience in system engineering, particularly in the automotive sector, and expertise in perception systems. Compensation includes...Automotive
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Automotive Service Advisor (Experience required). Be the first to apply!
- site services specialist San Jose, CA
- service advisor automotive San Jose, CA
- toyota service advisor San Jose, CA
- part time service advisor San Jose, CA
- guest services associate San Jose, CA
- community services specialist San Jose, CA
- member services specialist San Jose, CA
- environmental service worker San Jose, CA
- card services specialist San Jose, CA
- patient service associate San Jose, CA


