Help Desk Analyst I - Fast-Paced IT Support & Escalation
JPS Tech Solutions LLC
JPS Tech Solutions LLC in Georgia is seeking a Helpdesk Analyst to provide tier one technical support for internal and external customers. You will handle a high volume of calls, troubleshoot hardware, software, and connectivity issues, and escalate to second-tier support when needed. Conyers location in metro Atlanta area. The role requires six months of call center experience, knowledge of Outlook and MS Office, and familiarity with Apple iOS. #J-18808-Ljbffr JPS Tech Solutions LLC
Vacancy posted 4 days ago
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