Distribution Business Development Engineer

Job Description

Job Description

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. 

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. 

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. 

The Distribution Business Development Engineer is responsible for growing the DIA (Distribution) channel business in the assigned district for a key account while providing technical and commercial support to customers, distributors, and sales teams. Responsibilities include identifying growth opportunities, recommending solutions, resolving technical issues, delivering training, and supporting customer relationships to drive revenue and market share growth. 

Responsibilities include but not limited to the following:

• Work with distribution partners to provide product recommendations based on customer applications, service requirements, and technical specifications.
• Collaborate with field sales representatives to ensure accurate and timely product selection. delivery.
• Assist customers and channel partners with troubleshooting technical issues and diagnosing product failures.
• Work closely with internal engineering teams to conduct root cause analysis and develop corrective actions .
• Provide remote and on-site technical support for product installations, commissioning, and maintenance.
• Develop and deliver training programs for customers, channel partners, and internal sales teams.
• Provide technical assistance to internal office operations, including order processing, customer inquiries, and documentation.
• Collaborate with internal engineering and drafting teams to ensure accurate and timely drawing submissions.
• Provide application and technical support to assigned sales representatives. 
• Responsibilities include working closely with regional engineering. 

• High school diploma required.
• Bachelor's degree in mechanical engineering preferred. 
• Minimum 5 years’ experience with mechanical seals, rotating equipment and basic engineering principles.
• Knowledge of, work order variances, QAD, MFG-PRO, SAP, or equivalent.
• Experience closing deals using value added recommendations. 
• Moderate level of understanding of the financial aspects of a manufacturing operation.
• Capable of handling multiple priorities simultaneously in a high-stress environment.
• Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
• Effective written and verbal business communications.
• Ability to complete tasks in a timely and efficient manner.
• Experience working in a diverse environment with a global company is a plus.
• Ability to travel 50% of the time in Southeast United States including overnight travel. 

Job grade and compensation will be determined based on qualifications and relevant experience.

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)