Housekeeping House Attendant
Four Seasons Hotels
House Attendant
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Sophisticated style and energy in a celebrated vacation destination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world's top yachting locales.
About the Role
The House Attendant stocks linen rooms and storage areas with clean linens, retrieves and delivers guest request items, and assists Guest Room Attendants as required.
What You Will Do
• Keep all guest corridors neat, vacuumed and dusted. Ensure mirrors, furniture, floors, elevators, and doors are clean and mark-free. Ensure service elevator landings, stairwells and linen storage rooms are clean by sweeping, mopping and dusting the areas.
• Move racks of clean rooms linen to guest room floors. Stock linen storage rooms and armoires daily with supplies and amenities. Empty trash and dirty linen from guest room floors.
• Submit maintenance issues in guestrooms, Public Areas and Back of House areas to the Engineering Department through designated work systems and bring them to the attention of the Housekeeping Management.
• Assist Guest Room Attendants as required. Move beds and furniture, turn mattresses, remove or hang sheers and drapes.
• Pick up and deliver guest request items on a timely basis such as irons, ironing boards, cribs and rollaway beds.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Room Attendant. Assist Housekeeping Management with weekly stock takes of guest supplies, cleaning supplies and chemicals needed for the cleaning of Front and Back of House areas.
What You Bring
• Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of HotSOS preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Ability to lift, carry, and move up to 40 lbs.
What We Offer
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Full-Time
• This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
Miscellaneous:
US work authorization is required.
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