Area Dental Director

Job Description Job Description Overview Job Summary: This role is pivotal in ensuring the effective integration and seamless functioning of productive dental teams across various locations. Collaborating closely with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position focuses on coaching and mentoring all dental professionals, overseeing personnel management, enhancing client and patient relations, and exemplifying leadership for office teams. Physical Requirements The nature of this role necessitates the ability to: Travel within the district as required. Preference will be given to candidates residing in or willing to relocate to the region. We prioritize teamwork, mutual respect, and collaboration. Our organization maintains a strict policy against unlawful discrimination, including harassment, and we do not tolerate such behavior in our workplace. Discrimination encompasses any unfair treatment based on race, color, creed, religion, gender, national origin, age, citizenship, disability, sexual orientation, or any other characteristic protected by federal, state, or local laws. ResponsibilitiesEssential Functions and Primary Responsibilities: Ensure compliance with all governmental and state dental board regulations, including CMS, HIPAA, and OSHA standards. Collaborate with the Chief Dental Officer to follow up on compliance and office audits within the CPM Audit Process. Develop, coach, train, and mentor dental professionals to maximize their performance potential, especially for new hires during their onboarding and adjustment phases. Focus on doctor engagement and retention, particularly for those at risk due to performance issues or dissatisfaction. The balance between chair days and administrative/mentoring days will be determined by the Regional Dental Director, based on the number of offices and doctors in the district. Ensure adherence to diagnostic and preventive guidelines set by the ADA and AAPD, including Caries Risk Assessment (CRA), appropriate radiograph numbers (ALERA principle), and sealant application. Work collaboratively with offices to ensure effective program management, comprehensive staff training, development and execution of SMART plans, and adherence to customer service standards. Guarantee that dental professionals create positive and memorable experiences for patients and their families. Ensure that doctors identify and refer patients for specialty services when necessary. Collaborate with orthodontic, oral surgery, endodontic, and general anesthesia teams and programs. Address and resolve clinical patient concerns within 24 hours upon request from the District Manager. Ensure that doctors are responsive to after-hours calls. Partner with Talent Acquisition in the selection and onboarding processes. Non-Essential Functions and Responsibilities: Engage in community events, including dental school meetings, board member gatherings, dental associations, and other opportunities to represent the organization within the dental and local communities. Ensure that weekly doctor scheduling is effectively managed with the District Manager to meet patient demand, including appropriate management of PTO. Perform other duties as assigned. QualificationsEducation/Experience: While not mandatory, candidates with over 5 years of management experience, preferably in a multi-site dental practice, will be favored. Must possess a DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation. A current, valid license to practice dentistry in the states where patient care is provided is required (license must be in good standing) or the willingness and ability to obtain licensure. Other necessary certifications, such as CPR and DEA, are required. A compassionate nature and a strong commitment to providing dental care to both children and adults are essential.