Field Technical Specialist
$20 - $25 per hourAuraOne
Field Technical Specialist is a remote review track for evaluating AI outputs across field technical specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it. Why this role matters Field Technical specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done. Responsibilities Review AI outputs against current field technical specialist operations workflows, playbooks, and firm policy for Field Technical Specialist assignments. Grade tone, escalation logic, and stakeholder fit on a structured rubric. Flag operational risk, missed escalations, and policy-adherence gaps with severity tags. Capture the right next step so the modeling team can train on it. Adjudicate disputed treatments against published playbooks or firm guidance. Maintain reviewer-quality scores in inter-rater calibration cycles. Qualifications Direct working experience in field technical specialist operations on real teams for Field Technical Specialist work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week. Example tasks Grade a model's response to a real field technical specialist operations ticket and rate workflow, tone, and escalation. Flag a missed escalation with the right severity tag and corrected next step. Adjudicate a disputed playbook call between two reviewers using firm guidance. Audit a 25-row batch for rubric consistency and report drift to the program lead. Nice to have Prior experience training, calibrating, or QA-ing operations teams. Familiarity with AI-assisted workflow tooling and its failure modes. Bilingual experience for cross-region operations. Skills Operational review Policy adherence Workflow judgment Stakeholder communication Field Technical specialist operations Customer Service Mastery Field Service App Proficiency Hardware installation Work model Remote — US-eligible. Remote Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US. Compensation $20–$25 / hr Direct working experience in field technical specialist operations on real teams for Field Technical Specialist work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week. #J-18808-Ljbffr
$58.5k - $93.6k
...what runs the world. This position reports to: Technical Support Team Lead As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing... ...but isn't limited to assisting customers and field techs with commissioning, troubleshooting, and...FieldHourly payTemporary workLocal areaRemote workMonday to FridayABB
New York, NY2 days ago- ...Spain, France, Australia, and China. Responsibilities Provide technical support for CAT Controllers and other Hayward Commercial products... ...sales and service teams with technical product knowledge and field support when needed. Participate in conferences and customer site...Field
Hayward Industries Inc
New York, NY2 days ago - ...growth. Role Description This is a full-time remote role for a Technical Support Specialist at MANSTRACON. The Technical Support Specialist will be... ...in Computer Science, Information Technology, or related field Seniority level Seniority level Entry level Employment type...FieldFull timeRemote work
MANSTRACON
New York, NY1 day ago - ...player to join our growing team. Working as part of a professional technical support team, you will provide technical support to our high-... ...Bachelor’s degree in Computer Science or related field. 5+ years of professional-level experience in technical assistance...FieldRemote workFlexible hoursShift work
MS Shift
New York, NY2 days ago - ...engagements in the US and other countries. Job Summary: The Technical Specialist – EcoSys is responsible for the implementation, configuration... ...in Computer Science information technology, or a related field. 4 years of experience with the Ecosys software. Strong understanding...FieldRemote work
Pyrovio
New York, NY2 days ago - ...Technical Field Specialist will serve as the in‑field coordinator of programs, both collecting data hands‑on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field...FieldLocal area
TSMG Holding
New York, NY4 days ago - ...Overview Talascend is currently seeking a Technical Support Specialist for a Remote opportunity The technical support specialist will handle remote... ...management skills Associate or trade degree in a related field or four years of electrical experience Valid driver’s...FieldWork at officeLocal areaRemote work
Talascend
New York, NY2 days ago $60k - $70k
" About the Role We are seeking an experienced Technical Support Specialist to lead and continuously develop our technical support and customer service... ...experience in technical support, IT support, helpdesk, or field support for hardware-based, networked, IoT, or automated...FieldRemote workSWEET ROBO
New York, NY6 hours ago- ...candidate combines strong business analysis capabilities with technical acumen and deep domain knowledge in insurance operations. Area(... ...Bachelor’s degree in Business, Technology, Data Science, or a related field (MBA preferred). 5+ years of experience in Product Ownership,...Field
Birlasoft
New York, NY5 hours ago $103k - $149k
...Advanced Patient Care Laboratory Technical Specialists Make It Possible Advanced Patient Care Laboratory Technical Specialists Make It Possible... ...Bachelor’s Degree in Medical Technology or related field of science Excellent technical skills, including method development...FieldFull timeShift workWeekend workDay shiftNewYork-Presbyterian Hospital
New York, NY22 hours ago$60k - $70k
...Position Summary The Technical Support Specialist supports the University’s technology environment by diagnosing and resolving end-user issues remotely... ...in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience....FieldWork at officeLocal areaRemote workAfternoon shiftUniversity of California
New York, NY5 days ago- ...We are seeking an IT Support Technician to provide first-line technical support and ensure the smooth operation of IT systems for end users... ...-solving skills and a proactive approach to support. MSP, field support, or multi-client environment experience Preferred Qualifications...FieldRemote work
Franklin Fitch
New York, NY5 hours ago $80k - $85k
...Technical Support SpecialistSkip to main contentBy continuing to browse or by clicking “Accept... ...our privacy policy.#Technical Support Specialist page is loaded## Technical Support... ...basic AV/meeting room setups.Deskside / Field Work* Perform hardware break/fix on laptops...FieldPermanent employmentFull timeTemporary workWork at officeLocal areaRemote workSLR Consulting
New York, NY3 days ago$85k - $95k
...approximately 1,800 students and 400 faculty and staff. The Senior Technical Support Specialist is a key member of the Technology Department, responsible... ...Bachelor’s degree in Information Technology, a related field, or equivalent professional experience. 5+ years of help...FieldFull timeWork at officeAfternoon shiftMagen David Yeshivah
New York, NY2 days ago$80k - $90k
...New York – 250 Vesey Street, 15th Floor Job Description The Technical Support Specialist serves as the face of Technology Services, providing first... ...in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and...FieldTemporary workWork at officeRemote workBrookfield Asset Management
New York, NY4 days ago$47k
...Career Advancement Opportunities Job Summary As a Technical Specialist, you will support the terminal Airport Surveillance Radar Model... ...the development of kits for modifications to be sent to the field Assist in the design, development, and testing modern...FieldWork at officeEVTKS
Egg Harbor, NJ2 days ago$30 - $35 per hour
...Technical Support Specialist- Swing Shift Remote Lirio is a technology/software company that provides expertise in a variety of behavioral science... ...mistakes. Qualifications Bachelor’s degree in a related field preferred. 2–5 years experience in a similar role supporting...FieldHourly payContract workTemporary workRemote workWork from homeFlexible hoursShift workAfternoon shiftLaunch TN
New York, NY6 hours ago$30 - $35 per hour
...Our partner is looking for aTechnical Support Specialist- Swing Shift based in United States. This role is designed for a technical support professional who enjoys solving... ...analytical skills. Bachelor’s degree in a related field preferred. 2-5 years of experience in a...FieldHourly payContract workTemporary workRemote workFlexible hoursAfternoon shiftJobgether
New York, NY5 days ago- A progressive technology firm is seeking a Customer Support Specialist to provide exceptional support and resolve client challenges effectively... ...ideal candidate will possess a Bachelor's degree in a relevant field, with at least one year of experience in a similar role. This...FieldRemote job
$72k - $75k
...environment, we invite you to consider joining our team. Technical Implementation Specialist This role reports to the Director of Client Success Position... ..., Information Systems, Data Analytics, or a related field, or equivalent experience Experience 1-3 years of experience...FieldSocket
New York, NY3 days ago$110.1k - $178.9k
...Toyota’s New York Region is looking for a highly motivated Toyota/Lexus trained MDT/Master/DS technician to become a Regional Field Technical Specialist. The role involves providing direct in‑dealership technical support for Toyota vehicle repairs, creating Field Technical...FieldWork experience placementH1bWork at officeRelocationRelocation packageNight shift- The Retail Technical Training Coordinator delivers technical training programs for automotive technicians across Goodyear Retail, using... ...tool, and technology launches through structured training and field enablement. What We Are Looking For Associate’s degree in...FieldNight shift
The Goodyear Tire & Rubber Company
New York, NY5 hours ago $19.28 - $28.89 per hour
...About The Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This... ...(DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office...FieldMinimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
New York, NY2 days ago$70k - $80k
...required At least 1 year of work experience within financial services preferred Bachelor’s degree in finance, Economics, or related field Motivated, diligent learner that is able to work in a fast-paced environment Proficient in excel and ability to quickly learn...FieldFull timeWork experience placementWorldwideRelocation package$110k - $150k
...Senior Technical Sales Specialist As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact... ...customers to make the world healthier, cleaner and safer. This field-based role is responsible for driving sales growth and...FieldTemporary workWork experience placementWork at officeWork from homeRelocation package$30 per hour
...preventative maintenance task to help maintain customer spaces Perform support tasks in a timely and quality conscious manner Provide field service support of networked devices Collaborate with internal/external teams in a professional manner that reflects the values...FieldHourly payFor contractorsLocal areaFlexible hoursWeekend workAVI-SPL
New York, NY2 days ago- About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This... ...(DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office...FieldPart timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
- ...As a Technical Analyst in the DevOps field, you will be responsible for ensuring the smooth implementation and ongoing maintenance of software products within our organization. Your role will involve analyzing system requirements and translating them into functional specifications...FieldRemote work
DevOpsChat
New York, NY1 day ago - ...is required, preferably in Information Systems, Information Technology, finance, accounting, an economics concentration or a related field. Minimum of 5 years of similar Application Support experience in a comparable environment. 2 years’ experience using Addepar...FieldFull time
BGSF
New York, NY5 days ago $60k - $70k
...enhancements and determine cause/resolution to software defects. Review technical support related processes and documentation for continuous... ...Support role BS/BA degree in related business or technical field, or equivalent industry experience Exceptional customer service...FieldLocal areaHarris Computer
New York, NY5 days ago
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