Business Development Representative

Our client a leading world class Aerospace materials supplier, specializing in supplying a comprehensive range of products tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, is recruiting for a Business Development Representative to be based local to Miami, Florida.

On Offer:

• Opportunity to join an award-winning global player in the Aviation industry with great potential for future growth
• Remote based role
• Salary $70k-$90k DOE
• Incentive: 10% Quarterly bonus (paid quarterly) after completion of 90 days of probation

Main Purpose of the Business Development Representative

The Business Development Representative will play a key role in driving sales growth and developing long term customer relationships across two specialised markets in the United States: OEM and Airline/MRO aftermarket.

This role is responsible for identifying new business opportunities, expanding existing customer relationships, and representing the innovative product and service offerings of the business. The successful candidate will work closely with customers and internal teams to deliver tailored supply solutions, ranging from Just-in-Time delivery through to on-site consignment programs.

The ideal candidate will be commercially driven, technically capable, highly organised, and comfortable developing relationships within the aerospace and aviation supply chain.

Key Responsibilities of the Business Development Representative

Customer Relationship Management

• Develop, maintain, and strengthen relationships with key customers, including airlines, MROs, OEMs, and other strategic accounts.
• Conduct regular customer engagement, including on-site visits where appropriate, to understand customer requirements and identify opportunities for growth.
• Act as a trusted point of contact for customers, ensuring a high level of responsiveness and service.
• Address customer inquiries, issues, and disputes promptly and professionally, working closely with the companies Inside Sales teams to achieve effective resolutions.
• Maintain accurate and up-to-date customer, opportunity, and sales information within the appropriate systems.

Sales & Business Development

• Identify, develop, and convert new business opportunities across both the OEM and aftermarket sectors.
• Develop and execute territory and account growth strategies aligned with company objectives.
• Build and manage a healthy sales pipeline, proactively progressing opportunities from initial engagement through to successful conversion.
• Partner with Inside Sales and Technical Sales teams to develop customer-specific growth strategies and solutions.
• Follow up on quotations, opportunities, and orders to ensure timely progression and customer satisfaction.
• Identify opportunities to increase customer spend through cross-selling, upselling, product diversification, and increased share of wallet.
• Promote the companies digital and supply-chain solutions.
• Promote new products, bulk purchasing opportunities, and long-term supply agreements.
• Develop opportunities for JIT and on-site consignment solutions that provide measurable value to customers.
• Expand existing customer portfolios by identifying opportunities to introduce additional product families and services.

Market Development & Reporting

• Monitor market conditions, customer requirements, competitor activity, and industry trends within the assigned territory.
• Identify emerging market opportunities and communicate relevant insights to management.
• Develop and maintain regional sales forecasts and provide regular updates on pipeline activity, performance, and growth opportunities.
• Provide regular reporting on sales performance, customer activity, business development initiatives, and territory growth plans.
• Keep customers informed of new products, services, capabilities, and enhancements to companies digital platforms and offerings. Internal Collaboration
• Work collaboratively with internal teams, including Inside Sales, Technical Sales, Operations, Supply Chain, and Management.
• Communicate customer requirements effectively across internal functions to ensure a seamless customer experience.
• Support the resolution of operational and commercial issues affecting customers.
• Share market intelligence and customer feedback to help identify opportunities to improve products, services, and operational efficiency.
• Contribute to a positive, collaborative, and customer-focused sales culture.

To be Considered for the Business Development Representative

• Experience in business development, sales, account management, or a related commercial role, preferably within the aerospace, aviation, MRO, or industrial supply chain sectors.
• Knowledge of OEM and MRO products and the aerospace aftermarket environment strongly preferred.
• Demonstrated ability to develop customer relationships and identify and convert new business opportunities.
• Experience working with airlines, MROs, OEMs, distributors, or other aerospace-related organizations is highly desirable.
• Strong commercial awareness with the ability to understand customer needs and translate them into effective solutions.
• Excellent verbal and written communication skills with strong relationship-building and influencing skills.
• Commercially focused with a proactive and results-oriented approach.
• Strong analytical, mathematical, and problem-solving abilities. Strong attention to detail and accuracy.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and opportunities simultaneously.
• Ability to work effectively under pressure and meet deadlines.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to work independently while collaborating effectively with cross-functional teams.
• High level of professionalism, integrity, energy, and commitment to customer service.
• Willingness and ability to travel within the assigned territory as required.

For full details, contact Willis Global – a leading Recruitment Consultancy for the Aviation & Aerospace industry