Field Services Technician

Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Field Services Technician Location:St. Paul, MN 55128 Duration: 6+Months Pay rate: $27.00/hr. Job Description: Potential Full Time Company vehicle to take home for work use only (Field Services only, depending on location) The Lottery Field Services Technician is responsible for servicing equipment at retailer (customer) locations and will be part of our award-winning lottery services organization. The Field Service Technician maintains service equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices. Responsible for transporting, installing (if applicable), and maintaining equipment, replacement parts, tools, and other equipment in an organized and structured manner. Attend driver training and follow vehicle policy regarding the use and maintenance of company vehicles. Maintain equipment to promote the continuous operation of client equipment. Troubleshoot malfunctioning equipment to restore it to working order in the field. This may include swapping failed equipment, cleaning it, and making minor adjustments to the malfunctioning component. Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times, problems, details, and resolutions of failures to Dispatch. Deliver marketing supplies and consumable parts, such as paper, ribbons, and bet slips, and track the inventory of these items. Deliver basic training to new retailers or refresher/remedial training to retailers performing procedures incorrectly, such as changing paper and ribbon. Complete primary forms for reporting activities, equipment problems, recommendations for procedure improvements, etc Building Bright Futures! Qualifications: High school degree or GED equivalent required. 1 - 2 years of experience in a customer service-related position 1 -2 years of experience in technical repairs Must possess a valid driver's license, have a good driving record, and demonstrate the ability to perceive colors correctly. Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailers location or the rooftop of the retailers location). Must be able to sit and drive for prolonged periods, demonstrate dexterity when working with tools, and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters, and/or be exposed to inclement weather during some installations About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.