Dental Front Office Assistant

Job Description

Job Description

Join our team!

Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you! We are seeking an engaging Dental Front Office Assistant to join our growing team at our Pediatric locations. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience.

Here's a sneak peek at what you'll do :

• Patient check-in and check-out
• Answering phones and assisting patients
• Insurance verification and eligibility checks
• Making patient calls (confirmations, follow-ups, scheduling)
• Assisting with Dental First Dental Home appointment conversions and dental screenings for medical patients
• eCW workflows, ensuring proper scheduling, billing and documentation is taking place
• Strong communication between teams and patients to ensure productive and positive workflows
• Supporting front office tasks as needed and directed
• Sending out dental referrals and connect patients to dental care as needed
• Flexibility to travel to all Dallas based locations including; Irving, Kaufman, whenever needed

What you need to succeed

To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:

• Ability to organize and multi-task along with having good listening skills
• At least two (2) years Front Office Dental Administrative experience 
• Build trust and help the Dentist attain success in patient care
• Experience working in a dental setting to include patient contact is preferred.
• High School Diploma or equivalent required.
• eClinicalWorks experience, Dentrix, and dental terminology preferred
• Bilingual skills in Spanish, Pashto, Burmese, Rohingya or any other languages preferred
• Completion of Dental Assistant Certification, preferred
• BLS/CPR First Aid

What We Offer
At HHM Health, our mission starts with caring for people and that includes you . We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That’s why we invest in our employees’ well-being with free vision, dental, and life insurance , plus competitive medical premiums .

Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient. 

• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment.
• Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
• Paid Holidays
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

Equal Opportunity Employer

HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.

No third party agencies, please.

Monday to Friday 8 am to 5 pm
40hr/week