Benefits Administrator

Essential Job Responsibilities Install, Maintain, and Repair Cameras, Access Control, and related hardware related to Surveillance and Security operations. Perform troubleshooting and testing of the Alarm System, Access Control System and the Surveillance System. Supervise, conduct, and maintain the Surveillance Systems Preventative Maintenance Program. Prepare and maintain documentation of equipment configurations, charts, diagrams, and schematics. Maintain an accurate inventory of all surveillance system related devices. Assist with the creation and maintenance of all surveillance systems policies and procedures. Assist with training of support staff and end users, and of all surveillance and security systems, related service level agreements, and operational and information security procedures and controls. Maintain direct communication with the Surveillance Systems Lead Technician and Surveillance Systems Administrator regarding any incidents and/or technical problems. Coordinate and supervise surveillance specialists and contracted surveillance engineering and support partners. On-call Escalated Support: the Surveillance System Technician I is part of an on‑call escalated support team, supporting the Surveillance Systems Operation. On‑call escalated support is for 24x7 emergency issues directly affecting the Surveillance Systems Operation. In coordination with the Surveillance Systems Administrator and Lead Technician, the Technician will evaluate escalated support requests from Tier 1 IT Helpdesk support and respond accordingly. Escalated Support issues from the Tier 1 IT Helpdesk are to be directed through the Surveillance Systems Administrator or Lead Technician prior to determining on‑site support is necessary. Working Conditions Frequently situated at Back‑of‑house. Frequently exposed to smoke. Constantly wet, cold, hot, dry, dirty, dusty. Constantly working in a moderate noise level environment increasing to loud on the Gaming floor. License Requirements Rhode Island Department of Business Regulations Gaming License. Valid US State Driver's License. Be willing to perform a background check. Target Hourly Range: $26.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Experience Experience with Microsoft Excel, Word and other Microsoft Office applications (preferred). Proficient in reading and understanding architectural, network, electrical layouts and diagrams (preferred). Proficient in reading and understanding architectural, network, electrical layouts and diagrams (preferred). Experience with Security Systems, CCTV, Intercoms, Computer Networking, telecommunications and other industry related products preferred but not required. (preferred). 1-2 years technical experience in the Casino Surveillance field or similar related environment in the installation, repair and maintenance. (preferred). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr