Studio Sales & Operations - Sales Associate

Job Description Posted Wednesday, June 3, 2026 at 10:00 AM Be fit. Change lives. Have fun. We are seeking a Part Time and/or Full Time Sales Associate to join our team. The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. We Offer Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success. Competitive Compensation: Enjoy competitive base pay, commission, and performance bonuses. Studio Membership: Access a free Studio Membership as part of your perks. Product Discounts: Take advantage of exclusive discounts on our products. Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals. Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment. Collaborative Atmosphere: Work in a passionate and collaborative environment. Job Duties Establish and maintain an effective referral program. Conduct telephone inquiries, follow up calls, and customer care calls. Lead OTF studio previews with prospects and/or fitness program holders. Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio. Accurately follow the daily studio cleaning checklist (pre/during/post shift activities). Participate in 1-2 OTF scheduled workouts per week. Maintain an organized and clean lobby/front desk area. Process accurate cash and credit card transactions. Follow up and follow through activities with all prospective clients. Respond immediately to member requests, inquiries and concerns. Properly onboard all OTF clients through the use of Client Intake Forms and FP Agreements. Work closely with the Fitness Team to ensure that processes are fulfilled. Attend and participate in all relevant OTF training programs. Generate new leads through current members, influencers, community outreach, and social media. Convert leads into members and perform timely outreach to new leads. Contact potential clients through cold calls and emails. Job Qualifications Excellent customer service skills; prior sales experience and strong sales skills (experience working in a sales quota-bearing structure highly preferred). Solid verbal and written communication skills required. Able to multi-task and excel in a busy environment. Basic proficiency with MS Office (Word, Excel), internet, and basic computer program software. Health & fitness minded people strongly preferred. High school diploma required. Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude). Flexible to work day, evening and/or weekend hours as needed. Pay: $17/hour This position offers a base hourly rate, with additional opportunities to earn bonuses and other incentives. Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process. #J-18808-Ljbffr