Operations Hiring Specialist

Join Our Impactful Team at Health Connect America!  

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

The Operations Hiring Specialist is responsible for managing the interview and hiring process for the operations team. This role partners closely with hiring managers and the Talent Acquisition team to ensure a smooth, efficient, and effective selection process. The position focuses on identifying qualified candidates, conducting interviews, and making hiring decisions that align with the organization’s operational needs and workforce goals.

Essential Duties & Responsibilities:

• Manage the interview and hiring process.
• Conduct interviews for operations team positions, ensuring a structured and fair selection process.
• Collaborate with hiring managers to understand staffing needs and define candidate qualifications.
• Analyze workforce data and collaborate with leadership to forecast staffing needs based on operational trends, service demands, and strategic goals.
• Exercises independent judgement and accountability in making final hiring decisions based on candidate assessments, feedback, and organizational needs.
• Document interviewer feedback to support final hiring decisions, ensuring consistency and fairness.
• Partner with the Talent Acquisition team to ensure job postings, recruitment efforts, and hiring timelines align with operational needs.
• Communicate hiring priorities and workforce needs to the Talent Acquisition team.
• Ensure compliance with company hiring policies and procedures.
• Work with HR and hiring managers to facilitate smooth transitions for new hires.
• Ensure timely completion of hiring documentation and pre-employment requirements.
• Support hiring managers in preparing for new employee onboarding.
• Lead continuous improvement efforts for the hiring process, including evaluating the effectiveness of selection methods and proposing enhancements based on performance and retention data.
• Identify and implement strategies to improve the efficiency and effectiveness of the hiring process.
• Monitor hiring metrics and trends to anticipate future workforce needs.
• Support diversity, equity, and inclusion initiatives in recruitment and hiring.
• Independently assess candidate suitability and alignment with long-term organizational goals, beyond immediate role requirements.

• Bachelor’s degree in Human Resources, Psychology, Social Work, Counseling, Business Administration, or a related field preferred.
• Experience in recruitment or direct hiring for positions such as Family-Centered Treatment Specialists, Mental Health Therapists, or Family Development Specialists is strongly preferred.
• Familiarity with the licensing, credentialing, and requisite qualifications for both clinical and non-clinical behavioral health roles is essential.
• Experience in a fast-paced, high-volume hiring environment, particularly for community-based roles, is a plus.

Be Well with HCA:  

• We recognize the importance of self-care and work/life balance.  

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.  

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.  

• Additional benefits include:  

• Access to a Health Navigator  

• Health Savings Account with company contribution  
• Dependent Daycare Flexible Spending Account  
• 401(k) Retirement Plan  

• Benefits Hub  

• Tickets at Work  

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here