Production Support Engineer
Insight Global
Senior L3 Production Support Developer
3 days onsite minimum in Fort Mill, SC
1 year contract to Hire
68-70/hr
We are seeking a Senior L3 Production Support Developer to support a data-intensive financial application. This person will investigate production issues across the database, backend-services, and user-interface layers while working closely with development, operations, and support teams.
The ideal candidate is a senior developer with strong SQL Server and C# experience who can understand complex application behavior, analyze datasets, trace stored-procedure logic, and communicate the root cause of production problems.
Responsibilities
- Investigate and resolve L3 production application issues
- Analyze financial datasets and identify errors or anomalies
- Review, troubleshoot, and modify complex SQL Server stored procedures
- Trace logic across nested and cascading stored procedures
- Support and debug C# backend services
- Review Angular application behavior when issues involve the UI
- Perform root-cause analysis across the application stack
- Communicate findings and recommended solutions to technical and business partners
- Make targeted application and database corrections
- Support testing, release, and deployment activities
- Learn the existing application before taking ownership of larger fixes
- Participate in production-support and on-call responsibilities
Required Qualifications
- Senior-level software development experience
- Strong C# and .NET experience
- Advanced SQL Server and T-SQL skills
- Extensive experience with stored procedures
- Experience supporting production applications at the L3 level
- Ability to troubleshoot issues across data, backend, and UI layers
- Strong logical and scenario-based problem-solving ability
- Experience with financial applications or financial data
- Ability to explain technical issues clearly
- Familiarity with Angular applications
Preferred Qualifications
- AWS, Azure, or Google Cloud experience
- DevOps, source-control, and release-process experience
- Experience with security scanning and controlled deployment environments
- Exposure to Python or interest in learning it
What Makes This Opportunity Appealing
- Work on a complex, business-critical financial application
- Solve technical problems across multiple layers of the stack
- Gain ownership as you learn the platform
- Work with SQL Server, C#, Angular, and cloud technologies
- Join a team seeking a long-term contributor
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