Data Analyst

Data Analyst

The Data Analyst supports institutional data governance by helping ensure that data is accurate, secure, well-defined, and used responsibly. This role works collaboratively across functional departments and with designated data stewards to establish and support institutionally defined data standards, improve data quality, and promote consistent data practices across the college, without owning or making business data decisions. The role also develops and maintains the College's institutional reporting environment in support of these objectives. Fulfill technical support needs of the College, as part of the broader responsibilities, as defined by supervisor. Use the ITS ticket system to carry out support tickets in a well-documented and auditable fashion. Interface with end users as necessary. Work closely with supervisor and peers to learn existing standards and procedures of existing systems.

Specific Responsibilities

• Support the development and maintenance of institutional data governance frameworks, policies, standards, and procedures
• Assist with the creation and upkeep of data dictionaries, glossaries, and metadata repositories
• Partner with data stewards and functional leaders to document data definitions, ownership, usage rules, and IT data retention
• Monitor and analyze data quality issues across enterprise systems
• Work with functional teams to identify root causes and recommend corrective actions
• Support data governance activities related to FERPA and other applicable regulatory or institutional requirements (including GDPR where applicable)
• Assist in defining data classification standards and appropriate data access controls
• Collaborate with information security on data-related risk assessments and controls
• Maintain and enhance the College's reporting environment (Entrinsik Informer). This includes reports, datasets, dataviews, jobs, data security, etc.
• Analyze trends and patterns to support institutional decision-making
• Provide technical support for the College's state reporting (HEI).
• Provide training and guidance to campus users on data standards and best practices

General Responsibilities

• Serve as a business analyst to connect business needs to IT solutions
• Modify existing and/or build new data solutions
• Receive cross-training from senior staff
• Adhere to all Service Level Agreements
• Provide support documentation for ITS staff and end users
• Provide project management updates for assigned projects
• Troubleshoot support issues of existing production systems and programs
• Monitor the ITS ticket system and respond to support issues
• Assist in the development of assigned projects with direction from supervisor.
• Interface with internal clients and other ITS staff may be a daily activity.
• Contacting vendors may be necessary when troubleshooting or performing maintenance.
• Contact with programming staff at other educational institutions may be required for comparison information.
• Perform other duties as assigned by supervisor.

Minimum Requirements

• Bachelor's degree in computer/data science (or related IT degree) and 4 years' experience (See specific experience below)
• Or an associate's degree and 6 years' experience (See specific experience below)
• Or 8 years' experience (See specific experience below)

Specific Experience

• Data warehousing, data governance, data dictionary
• Reporting tools (Entrinsik Informer, Tableau, Power BI, Crystal Reports)
• Databases (Microsoft SQL Server, Oracle, Access, MySQL, etc.)
• Higher education ERP (Ellucian Colleague) knowledge and experience
• Large/complex datasets
• State and federal reporting
• Experience with federal financial aid
• Software development experience (Microsoft Visual Studio.NET, Java, other SQL tools)

Desirable Characteristics

• Critical analysis skills
• Detail oriented
• Effective communication skills
• Emotional intelligence
• Gather, organize, and build user requirements
• Motivated, self-starter
• Team oriented

Details

Reports to: ERP Colleague Supervisor Salary: $75,000 / Paygrade 21 Contractual Affiliation: SEIU Exempt Classification: Exempt Status: Full-Time Benefits: Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:

• Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
• Dental Insurance (employer covers 100% of the premium)
• Vision Insurance
• NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
• Flexible Spending Accounts and Health Savings Account (employer contributions)
• Short-Term Disability: Offering 60% of your salary with a max of $500 weekly
• Life Insurance and AD&D Insurance (employer paid)
• Supplemental Life Insurance, Critical Illness and Accident: Optional at employee expense
• Pet Insurance
• Employee Assistance Plan for employees, spouse and dependents
• Tuition Waiver for employees, spouse and dependents
• Tuition Reimbursement
• Free parking
• 11 annual paid holidays in addition to generous paid time off options including vacation, sick, personal leave, and winter season days.
• Employees at Cincinnati State qualifies for Public Service Loan Forgiveness

Statement Of Commitment

1. The institution declares that it will educate students by means of free, open, and rigorous intellectual inquiry to seek the truth.
2. The institution declares that its duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions.
3. The institution declares its commitment to not requiring, favoring, disfavoring, or prohibiting speech or lawful assembly.
4. The institution declares it is committed to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community.
5. The institution declares that its duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression.