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Team Lead, Logistics - Clinical Site Maintenance

Thermo Fisher Scientific

Team Lead for site logistics and maintenance at a global clinical laboratory supporting pharmaceutical and biotech trials. Oversees daily operations, manages staff performance, ensures quality compliance, and coordinates issue resolution across the department.

Responsibilities

  • Direct daily operations of the logistics and site maintenance department
  • Manage Associate Site Services Assistants and Logistics Coordinators; evaluate and address performance issues
  • Provide training to new staff and when processes change; maintain documentation
  • Handle escalation for logistical complaints and coordinate resolutions with internal and external stakeholders
  • Monitor and maintain Key Performance Indicators for the team; support quality compliance and SOP reviews

Requirements

  • Bachelor's degree or equivalent vocational qualification
  • 0–5 years of relevant experience in logistics or site operations
  • 1+ year of formal leadership responsibility
  • Knowledge of Good Clinical Practices
  • Proficiency with Microsoft Office and data entry systems
  • Strong problem-solving and communication skills
  • Legal authorization to work in the United States without sponsorship
Vacancy posted 6 days ago
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