Retail Sales Administrative Assistant

Job Title

Grand Appliance and TV specializes in providing customers with a customer-focused shopping experience in state-of-the-art showrooms featuring top quality brands. We are looking for smart, motivated individuals to be involved in all aspects of the sales process including post-delivery. The ideal person will be a self-starter with great interpersonal skills, both with our customers as well as our internal team. This person must be detail-oriented and project a positive welcoming attitude for existing and prospective customers.

Responsibilities

Responsibilities include scheduling of installations for both internal and external installers, scheduling of deliveries with customers, transferring and allocating product for deliveries in advance of the installation date, updating invoices with information about who and when the installation is coming, identifying any special instructions for delivery, notifying appropriate salespeople of any delivery issues, collecting payments for cash-on-delivery orders, setting up service calls directly with appropriate services, verifying service calls are completed in a timely manner, communicating with customer service on escalated issues, processing quotes and orders as needed- ensuring correct product and pricing are being utilized, assembling specifications with a detailed cover sheet, clearly identifying who is responsible for installation on each product, assisting customers in the showroom as needed, and additional tasks as assigned.

Qualifications

Qualifications include a minimum of an Associate's degree, must be friendly and customer-centric with strong organizational skills, ability to locate information quickly via online searches, advanced proficiency in Excel, excellent organizational skills and the ability to multi-task are essential to this position.

Competitive Wages, Benefits, and Growth Opportunities

We understand that our employees are the backbone of our success, and we are committed to providing them with competitive wages and comprehensive benefits packages. We believe in investing in our team members, nurturing their talents, and offering opportunities for personal and professional growth within our company. When you join Grand Appliance and TV, you become part of a supportive and collaborative work environment that values your contributions and empowers you to reach your full potential.

Our Mission: Serving Customers for a Lifetime

At Grand Appliance and TV, our mission is clear and unwavering: we are dedicated to serving our customers for a lifetime. This commitment extends beyond providing exceptional appliances; it's about building lasting relationships based on trust, integrity, and outstanding service. We believe that our customers deserve nothing less than the best, and we strive to exceed their expectations at every turn.

Equal Opportunity Employer Grand Appliance and TV is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.