Customer Care Team Lead: Coaching, Escalations & Resolution
PLS Logistics Service
PLS Financial Services is seeking a Customer Care Team Lead in Oak Brook, IL to manage escalated inquiries and mentor front-line associates. The role focuses on delivering high-quality service while coaching staff to resolve complex issues efficiently. Responsibilities include training, process improvement, and ensuring compliance with policies and laws. A fast-paced environment requires strong communication and teamwork with internal departments. #J-18808-Ljbffr PLS Logistics Service
Vacancy posted 2 days ago
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