Retail Sales Consultant

Are you looking to Optimize your life Start your exciting path to a rewarding career today!

We are Optimum a leader in the fast-paced world of connectivity and were seeking driven and enthusiastic professionals to join our team empower lives fuel businesses and drive innovation. Connectivity is now longer a luxury but a necessity. A career at Optimum means youll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. Our successes now and in the future are powered by our amazing product a commitment to our people and culture and the connections we make in our communities.

If you are resourceful collaborative and passionate about delivering consistent excellence Optimum is for you!

Job Summary

Optimum wants enthusiastic motivated and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers while exceeding sales targets and delivering an unparalleled partner and customer experience.

As a valued member of the Optimum Retail team you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience!

Our culture of excellence provides a pathway to success as your leaders and peers will support your personal and professional growth by cultivating the skills needed to achieve and sales targets allowing you to be a successful earner in Optimums lucrative compensation plan.

Responsibilities

• Connection builder:Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers and its your responsibility to create a positive and welcoming environment. Engage with customers listen attentively to their needs and provide personalized guidance to help them find the right products and services.
• Store Expert:As a product expert you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver:Assist customers with billing and service-related questions ensuring they have a clear understanding of their accounts. Process payments exchanges and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions ensuring customer satisfaction and loyalty.
• Brand Ambassador:As the local face of our Company you will embody the Optimum brand. Demonstrate professionalism integrity and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand.
• Team Builder:Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge assist with complex inquiries and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication negotiation and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills that help support the best customer solutions.
• For some locations the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

At Optimum every action and interaction we take part in is driven by our three Guiding Principles: Do Whats Right Drive One Optimum and Make It Happen. These arent just words they help us build trust create real community and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. Its all part of the bigger picture of Be The Difference where each employee knows they have the power to enact real change share new ideas and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team. Together well shape the future of connectivity.

All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Companys discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed national origin religion age disability sex sexual orientation gender identity or protected veteran status or any other basis protected by applicable federal state or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information and/or protected classifications under federal and state law. This information is collected for employment purposes including identification work authorization FCRA-compliant background screening human resource administration and compliance with federal state and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details.

Required Experience:

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