Benefits Specialist

Job Summary Clear Channel Outdoor Job Summary: The HR Benefits Specialist supports the day-to-day administration of employee benefits programs. This position assists employees with benefits questions and enrollment needs, maintains accurate benefit records, supports employee communications and educational initiatives, and assists with routine reporting, reconciliation, and compliance activities. The successful candidate will be organized, detail-oriented, service-focused, and comfortable managing multiple priorities and deadlines. This position works closely with the Director of Benefits, other members of the Benefits team, internal business partners, and benefit vendors. Job Responsibilities Assist with the administration of employee benefits programs, including medical, dental, vision, flexible spending accounts, health savings accounts, life insurance, disability, retirement, wellness, and voluntary benefits. Respond to employee benefits questions in a timely and professional manner, researching issues and coordinating with benefit vendors or other internal teams when additional assistance is needed. Assist employees with benefit enrollment, qualifying life event changes, beneficiary updates, and general navigation of benefit systems and resources. Administer and maintain employee benefit election records in Workday, ensuring changes are entered accurately and supporting documentation is properly maintained. Assist with benefit invoice reviews and reconciliations by comparing vendor billing, employee elections, and payroll or general ledger information. Conduct benefits orientation sessions and help ensure the information is clear, engaging, and helpful to new employees. Partner with benefit vendors, Payroll, Accounting, HR Technology, and other internal teams to research and resolve benefit-related issues. Maintain the privacy and confidentiality of employees and health-related information in accordance with company policies and the Health Insurance Portability and Accountability Act (HIPAA). Perform other duties and support special projects as assigned. Job Qualifications Education and Certifications Bachelor’s Degree preferred in Human Resources or related field or equivalent work experience in benefits administration required, or equivalent combination of education, training, experience, or military experience. Benefits or HR certification (CEBS, PHR, SPHR, or SHRM) certification preferred. Work Experience Minimum two (2) years’ experience in human resources, benefits administration, customer service, payroll, finance, or a related administrative role preferred. Relevant internship experience may also be considered. Previous experience with self-insured plans, COBRA and spending accounts preferred. Skills Strong knowledge of ERISA, HIPAA, COBRA, ACA, and other DOL and IRS regulations as it related to retirement and benefit plans. Exceptional written, verbal, and interpersonal communication skills, exercising discretion and professionalism when handling highly confidential and sensitive information. Ability to prioritize and execute multiple tasks and projects in a dynamic, deadline-oriented environment. Ability to work at all levels within an organization. Proficiency with Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint. Experience with Workday or another human resources information system is preferred. Competencies Achievement Orientation: Focusing efforts on meeting challenges and achieving high-quality results consistent with the organization’s goals. Client Focus: Providing service excellence to internal and/or external clients. Decision Making: Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Planning and Organizing: Reaching goals that are central to organizational success by making and following plans and allocating resources effectively. Physical Demands The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands. Employee must have the ability to lift and move items up to 15 pounds. Employee must have the ability to see written documents and computer screens, and to adjust focus. This job is performed in a temperature-controlled office environment. Location San Antonio, TX: 4830 North Loop 1604 West, Suite 111, 78249 Position Type Regular Equal Opportunity Employer The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify. Company At Clear Channel Outdoor, we're more than a leader in Out-of-Home advertising. We're pioneers shaping the future of how brands connect with people in the real world. As one of the largest and most innovative advertising platforms in the U.S., we're redefining the power of OOH media with cutting-edge creativity, impactful digital billboards, advanced data analytics, and measurement solutions. But what truly sets us apart is our people. Our employees describe Clear Channel Outdoor as a place where collaboration thrives, where teams explore solutions together, and, where the supportive culture created by coworkers fuels motivation and success. We believe in investing in our culture because we know that great business outcomes start with engaged, supported employees. Here, you'll find opportunities to grow your career, make a difference, and do meaningful work that creates a positive impact both inside and outside in the communities we serve. Joining our team means helping to push the boundaries of what's possible in Out-of-Home - and doing it in an environment where people, passion, and purpose come together to drive progress. Benefits Health, dental and vision plan options Spending and health savings accounts Employee assistance program Critical illness and accident insurance Life and disability insurance 401(k) Retirement with company match Paid time off Additional discount programs and benefits Identity theft protection Legal insurance Pet insurance Gym memberships Home and auto insurance Professional Development Opportunities Leadership development program Peer coaching Collaborative career development plans Training & development Know Your Rights Clear Channel Outdoor is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please direct your inquiries to MyHR at View phone number on click.appcast.io or email us at View email address on click.appcast.io. When you call this number to request an accommodation, you must have the information related to the specific position you are interested in (requisition number, job title, location, etc.). #J-18808-Ljbffr