IT Support Specialist, Level 2 - Higher Ed Service Desk
University of Maryland
University of Maryland in College Park is seeking a Service Desk IT Coordinator to provide Level 2 end-user support for faculty, staff, and students across Windows, macOS, Linux, and common applications. The role includes coaching student staff, researching difficult tickets, and improving support documentation and processes. Preferred candidates have a bachelor’s degree and 3 years of IT experience, with strong communication skills and the ability to multitask in a diverse environment. #J-18808-Ljbffr University of Maryland
- ...to LinkedIn. Job Title IT Support Specialist Job Type Full-time... ...incidents, fulfilling service requests, and supporting... ...both basic and advanced levels. Assist users with... ...; associate degree or higher in an IT-related field... ...in IT support, service desk operations, or system...SuggestedFull timeRemote work
- OverviewThe IT Support Specialist reports to the IT Manager in an... ...follows up on local help desk calls and calls... ...ServiceNow)Deliver white glove service including scheduling... ...escalate to the next level of support and keep... ...Information Systems)At least 2-3 years of...SuggestedWork at officeLocal areaRemote work
$107k - $120.37k
...staff and more than 2.6 million supporters, Audubon is a... ...Summary:The Senior IT Specialist is instrumental... ...implementing new services and developing solutions... ....Deliver a high level of customer... ...staff.Perform help desk triage... ...experience in Tier 2 or higher technical support...Level 2Full timeFor contractorsWork experience placementWork at officeLocal area- ...Phoenix Group is seeking a hands-on End User Support Analyst to deliver high-quality onsite... ...corporate environment. You will own Level 2 desktop support, troubleshoot Windows and... ...processes. This role requires strong customer service and communication skills, ability to...Level 2Remote work
- RESPONSIBILITIES: Kforce has a client seeking an IT Support Specialist for an onsite opportunity in Washington... ...troubleshooting skills, a customer-service mindset, and experience supporting... ...from IT Technicians and the Service Desk * Provide technical support during...SuggestedHourly payContract workWork at office
$43 - $47 per hour
...IT Specialist The Client seeks an IT Specialist to provide... ...technical support to end users, ranging... ...incidents, fulfilling service requests, and supporting... ...both basic and advanced levels. · Assist users with... ...providing IT support, service desk operations, or system...Hourly pay- The City of Greenbelt is seeking an IT Help Desk Tier I professional to provide first-line support for phone, email, and office software used by city staff. Under... ...support, AD account management, and collaboration with Level II/III teams for complex problems. An associate...Work at office
$55k - $106k
...integration and intelligence mission support services to meet our customers’ most... ...in customer service and IT support operations to be a... ...member of the IT support services desk in the customer environment... ...: Serve as the first level Help Desk for the TEN Lab’s systems...Full timeContract workImmediate start$31 - $33 per hour
...provide implementation support Provides technical... ...technical support specialists, software/hardware... ...to increase level of proficiency and... ...Contributes to process/service improvement ideas to... ...Directory Service desk Office 365 Hardware... ...Minimum of 2 years of relevant...Contract workTemporary workWork at officeLocal area$35.5 - $53.2 per hour
...This position is based in Washington D.C. Description: The IT Support Specialist will be responsible for providing technical support to... ...to incidents that are escalated from IT Technicians or the Service Desk Provide technical support during events, conferences and...Hourly payTemporary workWork at office$76k - $106k
...Key Responsibilities Provide Level 2 technical support for desktops, laptops, operating systems... ..., and resolve incidents and service requests through an IT ticketing system. Assist with user... ...Support, IT Support, or Service Desk environments. ~ Approximately 4–...Level 2Temporary work- ...Service Desk IT CoordinatorService Desk IT Coordinators provide direct level 2 end-user assistance to the customers of the Division of... ...The Service Desk provides IT support to the faculty, staff, and students... ...providing IT support in a higher-ed environmentFamiliarity with...Level 2Work experience placementWork at officeRemote work
- ...THE WORD AMONG US IT Support Specialist Entry to Mid-Level · Systems & Technology · Frederick... ...3 paid holidays; ministry service leave; physical fitness... ...day on-site Tier 1 and Tier 2 support for both on-site... ....com, VanillaSoft, Help Desk software Diagnostics &...Full timeWork at officeLocal areaImmediate startRemote work
$75.2k - $94k
...Rhode Island Ave NW, Washington, DC, 20036, United States Base Pay $75,200.00 - $94,000.00 / Year Job Category Information Technology, IT, Help Desk Employee Type Non-Exempt Manage Others No Minimum Experience 4 Years Job Description Description...$80k - $105k
...IT Systems AdministratorBOOST LLC is a dynamic management... ...-office solutions to support our teaming partners... ...DSE's expanding CMMC Level 2 cybersecurity... ...can qualify you for a higher PTO allocation from day... ...software, Microsoft 365 services, printers, peripherals,...Level 2Temporary workFor contractorsRemote work$53.94k - $64.73k
Job Description Summary Service Desk IT Coordinators provide direct level 2 end-user assistance to the customers of the... .... The Service Desk provides IT support to the faculty, staff, and students... ...providing IT support in a higher-ed environment Familiarity with supporting...Level 2Work experience placementWork at officeRemote work- ...requires extensive experience supporting enterprise desktop... ...II/Journeyman Help Desk operations. Place of... ...response coordination Service Desk Leadership... ...equivalent) Apple Certified IT Professional AWS... ...Cloud Practitioner (or higher) ITIL Foundation...For contractorsFor subcontractorWork at officeWorldwide
$25 - $32 per hour
...Job Description Job Description IT Support Specialist Location: Vancouver, WA Pay: $25–... ...someone with one to two years of help desk or desktop support experience who wants... ...knowledge Strong communication and customer-service skills Ability to manage multiple...Hourly payWork at officeRemote work- DLH Corp in Bethesda, MD, is seeking an experienced IT Support Specialist to provide Level 1-2 technical assistance to a diverse user base supporting Mac... ...under tight SLAs. The role requires strong customer service, familiarity with ITSM tools like ServiceNow, and the ability...Level 2
$55k - $60k
IT Support Specialist National Association of Counties (NACo), representing America’s 3,069 county governments... ...applicable parental leave and Public Service Loan Forgiveness Program. We are... .... Additional Information Seniority level: Entry level Employment type: Full-time...Full timeTemporary workWork experience placementWork at officeLocal area- Chenega MIOS is seeking an IT Help Desk / Tier 1 Support specialist in Arlington, VA to provide first-line technical... ...needed. The ideal candidate has a DoD IAT Level II certification, DoD Secret clearance, and strong customer service skills. Familiarity with ticketing...
- Nightwing Technologies, LLC is seeking a TEN Lab Manager to join the IT support desk in a government environment. You will be the first point of contact for the TEN Lab, assist users, manage tickets, support provisioning and asset records, and contribute to lab SOPs. A...
$75.2k - $94k
...Category Information Technology, IT, Help Desk Employee Type Non-Exempt... ...Summary The Senior IT Support Specialist provides demonstrated experience... ...participation, continuous service improvement to deliver... ...expectations, and ensuring a high level of customer satisfaction...Contract workWork experience placementAfternoon shift- SCOPE OF POSITION The IT Support Specialist delivers comprehensive IT help desk and technical support across client's global footprint. Responsibilities span hardware... ...cyber hygiene scans and data loss prevention IT service delivery to include remote technical support such...Remote workWorldwide
- IT Support Specialist USADF has a need for an IT Support Specialist in the Office of Information Technology... ...call-in or ticketed through help desk portal or ****@*****.*** Preparing new... ...Windows 10 enterprise. Have at least two (2) years of experience with MS Office...Permanent employmentWork experience placementOverseas
$18 - $24 per hour
...the Role: Provide first-level support to internal associates for... ...voicemail email and Self Service site. Maintain the ITSM... ...capturing details to improve IT processes and systems.... .... (preferred) Less than 2 years IT related Service Desk experience. (Required)...Full time$25 per hour
...is immediately hiring an IT Support Specialist in Spokane Washington.... ...will: Provide support services to internal and/or external... ...complex problems to higher level of expertise within the... ...preferred. Less than 2 years of IT related Help Desk experience required....Hourly payFull timeContract workTemporary workWork experience placementImmediate startRemote work- Opening for Systems Administrator to support the Nation Security Sector, in providing Linux engineering and administrative support on... ...Associates and 5 years or HS and 7 years. Must comply with DoD 8570 IAT Level 2.Desired Qualifications:Displays understanding of open source...Level 2
$120k - $140k
...effective Information Technology services to government clients in support of critical mission needs.... ...2022 certifications; CMMC Level 2 certification; and CMMI... ...equivalent or higher Non-remote (relocation assistance... ...You will work closely with IT, Cybersecurity, and...Level 2Full timeTemporary workRemote workRelocation packageMonday to Friday- ...Title: Computer Support Specialist... ...VA 20109 2. Equinix, Inc.... ...integrity, patch levels, and compliance... ...software, cloud services, and selfservice... ...with the Service Desk, Network Operations... ...Apple Certified IT Professional o... ...Practitioner (or higher-level AWS certification...Contract workFor contractorsWork at officeRemote work
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