Ocean Export Coordinator

Ocean Export Coordinator | Wood Dale, Illinois | Hybrid work schedule This is an excellent opportunity for a detail-oriented freight forwarding professional with solid ocean export experience who enjoys managing shipments from booking through final departure. You will work closely with customers, carriers, overseas offices, and internal teams to ensure shipments are handled efficiently and delivered to the highest level of service. What's on Offer Bonus opportunity Hybrid work-from-home schedule Join an established international freight forwarding company Opportunity for long-term career growth and progression Professional and collaborative working environment Work with international customers, carriers, and overseas offices Key Responsibilities Manage ocean export shipments from A–Z, from initial booking through final departure Coordinate bookings with ocean carriers and overseas agents Prepare and process export documentation, including Bills of Lading, AES filings, and shipping instructions Arrange cargo pickups and coordinate with trucking companies, warehouses, and terminals Track shipments and proactively communicate status updates to customers Handle shipment exceptions, delays, and operational issues Prepare and review shipping documentation for accuracy and compliance Coordinate with customers, carriers, overseas offices, and internal departments Enter and maintain shipment information within the company's operating system Prepare quotations and assist with customer rate requests when required Ensure accurate invoicing and completion of files Provide a high level of customer service throughout the shipment lifecycle Requirements 2+ years of ocean export freight forwarding experience Strong knowledge of international ocean export procedures Experience handling shipments A–Z Knowledge of export documentation and U.S. export requirements Experience working with ocean carriers, truckers, terminals, and overseas agents Strong communication and customer service skills Excellent attention to detail and organizational abilities Ability to manage multiple shipments and priorities in a fast-paced environment Experience with CargoWise or another freight forwarding operating system is preferred #J-18808-Ljbffr