General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
Annual
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
Annual
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Greenacres, FL vacancy
- ...General Manager - Run on Good Vibes & Great Coffee! Location: In-Person | Company: Patel Management (Dunkin' Franchisee) Let's be real: At Dunkin', we don't just pour coffee-we spark the energy that fuels our community's day. Here at Patel Management, we believe that a...SuggestedCasual workWorldwideFlexible hoursWeekend workDay shiftAfternoon shift
Dunkin'
Lake Worth, FL5 days ago - ...planning, directing, and coordinating all operations and personnel management. Ultimately responsible for the restaurant's financial... ...Duffy's brand, employment handbook and health and safety standards. M Manager, General Manager, Operations, Restaurant, Compliance...Suggested
Duffy's Sports Grill
Lake Worth, FL5 days ago - ...college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements: The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer...SuggestedTemporary workLocal areaFlexible hoursShift work
McDonald's
Lake Worth, FL3 days ago - ...Job Description: At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership...SuggestedWork at officeLocal areaAll shifts
RaceTrac
Palm Springs, FL4 days ago - ...General Manager Job Description Reports to: Regional Manager Job Summary: Responsible for planning, directing, and coordinating all operations and personnel management. Ultimately responsible for the restaurant's financial performance and compliance with Duffy's...SuggestedHourly payLocal areaShift workNight shiftWeekend work
Duffy's Sports Grill
Lake Worth, FL1 day ago - ...us in our mission to change the hospitality industry, forever. The Role: We are seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. We celebrate authentic cuisine with...Contract workLocal area
The Indigo Road Hospitality Group
West Palm Beach, FL1 day ago $75k
...Partners, Inc. is an award-winning Florida-based Food & Beverage Management Company specializing in HOA communities, resorts, marinas, and... ...and Jacksonville, FL We're looking for experienced Assistant General Managers to support daily operations and help drive service...Evolving Solution Services
Boynton Beach, FL1 day ago- ...The Indigo Road Hospitality Group in West Palm Beach, FL is seeking an Assistant General Manager to lead daily restaurant operations and guest experiences. You will collaborate with the Restaurant General Manager, drive staff development, manage finances, inventory, and...
Indaco West Palm
West Palm Beach, FL3 days ago - ...gyms that feel like home, teams people are proud to be part of, and future leaders who know how to win the right way. Assistant General Manager As an Assistant General Manager, you are not here to stand behind a desk. You are on the floor, in the action, leading from the...Hourly payFlexible hoursShift workWeekend workAfternoon shiftEarly shift
Retro Fitness
Wellington, FL4 days ago - Asst General Manager Job Description Asst General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals...
Xponential Fitness LLC
Wellington, FL5 days ago - ...Home2 Suites West Palm Beach Airport is an EEO Employer - M/F/Disability/Protected Veteran Status The Assistant General Manager is responsible for managing all guest service operations while supporting the General Manager in providing overall leadership in the...Work at officeShift workNight shift
Vista Host
West Palm Beach, FL3 days ago - ...Restaurant General Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG) , where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests...Contract workLocal area
The Indigo Road Hospitality Group
West Palm Beach, FL5 days ago - ...Restaurant General ManagerSchedule- Based on business needsJob Status- Full timePOSITION OVERVIEW:The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guests, people and operations. The RGM has overall responsibility...Hourly payLocal areaShift workWeekend workAfternoon shift
Hunter Super Techs - TurnPoint
West Palm Beach, FL1 day ago - ...and friendly service in clean surroundings. Oversee inventory management, labor allocation, and utilize financial analysis to optimize... ...Meals Growth Opportunities 401(k) Plan with Company Match The general nature and level of work being performed by persons assigned to...Shift work
Pura Vida Miami
West Palm Beach, FL4 days ago $140k
...We are recruiting for a General Manager in West Palm Beach, FL , on behalf of an established and rapidly growing, investor‑backed firm in the home services market that is expanding across the southeastern United States. The organization specializes in essential residential...Local areaBemana Power Recruitment
West Palm Beach, FL4 days ago- ...resources Retro Fitness SE Florida | Run the Business. Lead the Team. Set the Standard. Retro Fitness SE Florida is looking for a General Manager who wants to run a high volume business, not just manage a gym. You will own results, lead a full team across sales, fitness,...Work at officeFlexible hoursAfternoon shiftEarly shift
Retro Fitness
Wellington, FL3 days ago - ...certification and training provided High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: General Manager Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Also, an...
Stretch Zone
Boynton Beach, FL5 days ago - ...responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE EVERYDAY...Work at officeFlexible hoursShift work
Checkers & Rally’s Drive-In Restaurants
Wellington, FL2 days ago $140k
...General Manager- Wellington Club Here We GROW Again! Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry? At CR Fitness, we’re not just opening clubs, we’re building a legacy. With 95+ locations and 100+ more...Crunch Fitness CR Fitness Holdings, LLC
Wellington, FL5 days ago$110k - $160k
...changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is...Casual workLocal areaFlexible hoursShift workvia.com
West Palm Beach, FL4 days ago- ...achievement and a desire to grow, contact us about a career with Coverall and join in our success. Salary: $82,000 and bonus The General Manager (GM) Serves as the leader of the day-to-day operational activities of their support center to achieve maximum profitability....Work at office
Coverall
West Palm Beach, FL4 days ago $65k - $70k
...and hits business objectives. Responsibilities Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone...Daily paidFull timePart timeDormont Manufacturing Company
Boynton Beach, FL3 days ago- ...Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success... ...industry, down to every employee, position, and hotel. General Manager – West Palm Beach Canopy by Hilton We are seeking a dynamic...
Canopy by Hilton West Palm Beach Downtown
West Palm Beach, FL5 days ago $110k - $160k
...changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is...Local areaFlexible hoursShift workRemix
West Palm Beach, FL3 days ago- ...across the entire project lifecycle through our core construction management services and complementary business lines in real estate... ...across the State of Florida.Reporting toexecutive leadership, the General Manager willbe responsible fordefining and executing the long-...Contract workTemporary workFor contractorsWork at office
Suffolk
West Palm Beach, FL3 days ago - ...Vision insurance Wellness resources At Retro Fitness we are not just running clubs we are building communities. As a Club Manager you will lead a high-energy team create an amazing member experience and drive real business results. If you are a people-first leader...
Lift RF Florida, LLC
Wellington, FL3 days ago $50k
...training provided High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: General Manager Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Also, an...Weekend workStretch Zone
Boynton Beach, FL4 days ago- ...General Manager The General Manager directs the operation of an assigned unit by performing the duties outlined below. Essential Duties and Responsibilities Execute annual financial, local restaurant marketing, guest service, and human resource objectives...Hourly payCasual workLocal areaFlexible hours
IHOP
West Palm Beach, FL2 days ago - ...Assistant General Manager- Greenacres Club Here we GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently...Full timeTemporary work
$50k
...team of elite professionals from diverse backgrounds, including management, child development, physical education, personal training,... ...kids grow. This is not a typical 9-to-5 job. As the Assistant General Manager of a KidStrong center, you are the one of the driving...Local areaWeekend work1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
