Medical Support Assistant (OA)

US Department of War

Bethesda, MD

Job Title

Job Description

Duties

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Receiving patients and visitors in person or telephonically
Records and relays messages and/or redirect calls as necessary
Answers routine inquiries such as requests for non-technical information on such subjects as hours of operation, how to complete various medical forms, and locations of other medical departments/facilities
Verifies and ensures patient's eligibility for care
Refers individuals not eligible for or not requiring medical services to other departments
Provides clerical support for department staff, including retrieval of charts, radiological and laboratory reports from other areas of the Medical Treatment Facility
Extracts medical information from patients' records as requested/needed by the medical staff
Maintain and updates patient records utilizing the medical facility's automated medical records systems
Utilizes a variety of office automation equipment, word processing software, and mission specific medical software to compile and type a variety of material including progress reports or memos
Schedules in-service medical appointments and coordinates patient appointments with other medical services to maximize efficiency and effectiveness of providers and augment access to patient care

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Vacancy posted 1 day ago

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