Medical Receptionist - Travel Required

Job Details Job Location: San Ramon GSM - SAN RAMON, CA 94583 Position Type: Full Time Salary Range: $21.00 - $25.00 Hourly Golden State Dermatology is a physician‑led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non‑surgical cosmetic skincare, anti‑aging, body contouring, and plastic surgery. Travel Required between San Ramon, Pleasanton and Livermore clinics. Responsibilities Warmly welcoming patients, assisting with check‑in and check‑out procedures, verifying insurance coverage and eligibility, handling phone inquiries, and maintaining patient records. Managing the appointment schedule: auditing for future appointments, confirming attendance, collecting necessary information before the appointment (insurance details and intake questions). When schedule openings arise, contacting patients on waiting lists or with future appointments to offer earlier slots and filling the soonest available appointments for providers. Providing product education to patients and staff, and selling available skincare products. Handling multitasking and task management to ensure all responsibilities are completed promptly; additional duties may be assigned by the Practice Manager. Striving to provide exceptional service so patients feel welcome, comfortable, and well‑cared for during their visit. Qualifications Customer service skills or a patient‑centered mindset Previous dermatology, healthcare, or aesthetics experience Knowledgeable with insurance carriers (e.g., Medicare, commercial, HMO) Experience with EClinicalWorks, EMA, or other EMR software Benefits 40% off products and procedures, and participation in free annual injectable events Comprehensive medical, dental, and vision benefits Company‑paid short- and long-term disability and life insurance Safe Harbor 401(k) match up to 4% Flex spending accounts and commuter benefits Employee Assistance Program (EAP) counseling Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets PTO from first day; employees working >20 hours per pay period eligible for 9 paid holidays Pet insurance covering all pets Golden State Dermatology strongly encourages employees to receive the COVID-19 primary series vaccination. Golden State Dermatology participates in the E-Verify program, a free web-based system that confirms employees’ eligibility to work in the United States. Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr Golden State Dermatology