Human Resources Specialist

Job Description

Job Description

HR Specialist Job SummaryThe HR Specialist provides comprehensive administrative support to the Human Resources function and serves as the first point of contact for employees and contractors. This role assists the HR Manager in various daily operations and collaborates with supervisors across departments to maintain seamless HR processes, ensuring high-quality customer service, administrative accuracy, and employee experience. Job DescriptionThe HR Specialist primarily supports workforce management, benefits, payroll data entry, onboarding, and HR administrative activities. While this position does not resolve HR or payroll inquiries directly, it ensures employees' and contractors’ questions are directed to the appropriate personnel. The role requires exceptional communication, organization, and attention to detail, as well as the emotional resilience to assist individuals experiencing workplace challenges. The HR Specialist provides vital support to the HR Manager and contributes to the overall success of the HR team through effective collaboration and excellent customer service. Working Hours

• Five (5) days a week, Monday through Friday
• 9:00 am to 5:30 pm

Position Responsibilities

• Serve as the primary point of contact for employees and contractors, handling inquiries with professionalism and directing them to the appropriate HR or management personnel.
• Provide administrative support to the new HR Manager and assist supervisors from various departments as needed.
• Aid with payroll data entry into Workday and/or UKG systems; ensure accuracy and confidentiality of data (no direct payroll processing required).
• Oversee the onboarding process for new hires: coordinate paperwork, facilitate orientation, and support system logins.
• Assist with day-to-day administrative duties including paper filing, attendance tracking, job bids, and other HR document management.
• Help employees/contractors navigate HRIS logins and troubleshoot basic access issues.
• Deliver exceptional customer service, ensuring employee needs are addressed promptly and appropriately.
• Maintain composure and demonstrate emotional resilience, especially when faced with distressed or upset employees.
• Foster a collaborative environment, working closely with the HR Manager and supervisors to ensure efficient and effective HR operations.
• Handle sensitive and confidential information with integrity and professionalism.
• Suggest process improvements for greater HR efficiency and employee experience.

Position Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Previous experience in HR or administrative support required.
• Familiarity with HRIS platforms such as Workday, UKG, Kronos, or similar systems preferred.
• Demonstrated excellence in verbal and written communication; able to relate empathetically and professionally with a diverse workforce.
• Detailed-oriented, action-oriented, and highly organized.
• Strong customer service orientation with the ability to maintain composure in challenging situations.
• Tech-savvy and open to learning new systems.
• Team player with proven ability to work independently and collaboratively.
• Ability to maintain confidentiality and handle sensitive matters appropriately.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).

This position offers the opportunity to play an integral supporting role in the HR function, strengthen administrative skills, and contribute to a positive workplace environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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