Customer Service Rep (CRL)
$17.79 - $22.6 per hourOldcastle Building Envelope
Customer Service Rep (CRL)
Elgin, IL
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You'll Will Get To Do
The Customer Service Representative Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the operational activities of assigned distribution centers. This role serves as a key communication link between customers, operations, transportation, inventory, and internal support teams to ensure accurate order processing, timely issue resolution, and quality customer experience.
Job Responsibilities
- Manage inbound and outbound customer communication through phone, email, and chat platforms.
- Process customer orders, order updates, delivery inquiries, and service requests.
- Coordinate with distribution center personnel to provide shipment status, inventory availability, lead times, and delivery updates.
- Monitor customer orders from entry through fulfillment and delivery completion.
- Resolve customer concerns and escalate complex issues as appropriate.
Qualification Requirements
- High school diploma or equivalent required; associate or bachelor's degree preferred
- 2+ years of customer service, call center, logistics, or distribution support experience
- Strong written and verbal communication skills
- Experience managing phone and email customer interactions
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office applications
- Ability to work in a fast-paced operational environment
- SAP or ERP system experience
- Manufacturing, distribution, logistics, or supply chain industry experience
- Experience supporting multi-location operations
Position Pay Range
$17.79 - $22.60 USD
What OBE Offers You
- Benefits that benefit you industry competitive benefits at the lowest cost to the employee
- Work-life balance PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work A pay-for-performance culture with potential for annual raises and bonuses
- Training We will equip you with the knowledge and skills you need to succeed
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Rep (CRL) in Elgin, IL vacancy
$17.78 - $22.59 per hour
...Will Call Customer Service Rep (CRL) Elgin, IL Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products...SuggestedWork at officeOldcastle BuildingEnvelope
Elgin, IL3 days ago- ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...SuggestedExtra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
Domino's Pizza LLC
East Dundee, IL4 days ago - ...in the world requires exceptional team members working together. At Domino's, our people come first! Job Description Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And...SuggestedExtra incomeFull timePart timeSecond jobFlexible hoursShift workNight shift
Domino's Pizza LLC
Elgin, IL3 days ago - ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...SuggestedExtra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
Domino's Pizza LLC
South Elgin, IL4 days ago - ...Dispatch And Customer Service Representative The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most...SuggestedWork experience placementWork at officeLocal areaRemote workEarly shift
Ozinga
Elgin, IL2 days ago $20 - $21 per hour
...Waste Connections Customer Service Representative Waste Connections is a leading integrated waste services company providing solid waste collection, disposal, transfer, and recycling services across the U.S. and Canada. We take pride in being a different kind of company...Hourly payTemporary workWaste Connections
Elgin, IL1 day ago- ...Are you experienced in customer service and ready to create a positive shopping experience? Join a dynamic team where you'll assist customers, manage transactions, and ensure a clean, safe environment. Enjoy competitive benefits and opportunities for growth while making...
Dollar Tree
Elgin, IL4 days ago $20 - $25 per hour
...Customer Service Representative The Customer Service Representative is responsible for providing excellent service and support to customers by managing inquiries, processing orders, and resolving issues in a timely and professional manner. This role serves as a primary...Contract workTemporary workWork at officeLocal areaLHH
Elgin, IL4 days ago- ...Company Description Job Description Customer Service Representative It's more fun with us! No one likes being bored at work, which... ...want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their...Extra incomeFull timePart timeSecond jobFlexible hoursNight shift
Domino's Pizza LLC
Algonquin, IL1 day ago $23 - $28 per hour
...Customer Service Representative If you enjoy building strong relationships, solving problems, and being the trusted point of contact for customers, this role offers the opportunity to make a meaningful impact every day. You will play a central role in ensuring customer...Hourly payWork experience placementWork at officeRelocationVisa sponsorshipWork visaRelocation packageSensient Technologies
Hoffman Estates, IL2 days ago- ...Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers...
Domino's Pizza
Hoffman Estates, IL1 day ago - ...Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Elgin, IL4 days ago - ...LHH Talent - - Responsibilities: Respond to customer inquiries via phone, email, and other communication channels in a professional and courteous manner; Process customer orders, quotes, returns, and credits accurately and in accordance with company procedures; Track...
LHH Talent
Plato Center, IL2 days ago - ...Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...Contract workPart timeLocal area
Dollar Tree
South Elgin, IL4 days ago $17 per hour
This customer service focused position is responsible for making contact with members on behalf of various credit unions for the purpose of resolving early-stage member delinquency and overall delinquency for our clients. No Collections Experience Required, Get Paid...Hourly payFull timePart timeWork at officeRemote workWork from homeMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftMy LSI
Elgin, IL2 days ago$15 - $15.25 per hour
...includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks...Contract workCasual workLocal areaAll shiftsFlexible hoursShift workCircle K Stores, Inc.
Elgin, IL4 days ago- Career Transition Opportunity A career change that works for you, no experience? No problem! Thinking about making a career move but unsure where to start? You're not alone. Stepping into something new can feel overwhelming, but that's where we come in. You don't need...Start working todayRemote workFlexible hours
- ...Join OBE As a Customer Service Representative From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that...
Oldcastle BuildingEnvelope
Elgin, IL2 days ago - ...Customer Service Representative As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point...Work at officeLocal areaFlexible hours
Hopkins Ford
Elgin, IL4 days ago $19 per hour
...Customer Service Representative (Office Support) East Dundee, IL $19/hour Full-Time | Contract-to-Hire Opportunity Join a Team That Values Service & Collaboration Are you a people-focused professional who enjoys variety in your day and thrives in a team-...Full timeContract workTemporary workCasual workWork at officeMonday to FridayTEKsystems
East Dundee, IL1 day ago$10 - $15 per hour
Job Description Job Description Spring Valley Air Conditioning is an HVAC company located in Elgin, SC, northeast of Columbia SC. We are seeking a full-time Office Assistant/Dispatcher. Hours are 8:00 am-5:00 pm. This position requires data entry/typing of 50wpm, the ability...Hourly payFull timeWork at officeSpring Valley Air Conditioning
Elgin, IL20 hours ago$69k
...approachable demeanor. A strong desire to help others: provide valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications:...Remote jobFull timeWork from homeFlexible hoursHMG Careers
Elgin, ILa month ago$80k
...growing commercial and residential roofing, siding, and exterior services company seeking motivated Sales Representatives to join our... ...rewarding careers while delivering exceptional service to our customers. We are looking for driven individuals who enjoy building relationships...Full timeMidwest Elite Exteriors LLC
Elgin, IL8 days ago- ...Customer Service Representative Te gustan los animales y tienes ese don de presencia, tanto por telfono como en persona, que hace que la gente se sienta cmoda al instante? Buscamos representantes de atencin al cliente bilinges (ingls/espaol) a tiempo completo que puedan...Flexible hours
Veterinary Assistant at Cobb & Co
Elgin, IL4 days ago $17 per hour
...willingness to travel to multiple stores in a territory. Must be willing to transport required materials. Retail and/or customer service experience preferred. At CROSSMARK , we keep things simple: we help consumer brands succeed in retail. With more than 100 years...Weekly payTemporary workPart timeFlexible hoursWeekend workAfternoon shiftAcosta
Elgin, IL1 day ago$18.35 - $21.57 per hour
...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...Full timeTemporary workPart timeWork at officeLocal areaImmediate startFlexible hoursShift workFedEx Office and Print Services
Elgin, IL23 days ago$15 per hour
...premium pay $2.50/hr Base pay up to $15.00/hr Job Duties The Customer Care Desk Associate would run the store phone/switchboard and assist... ...customer orders and In‑Store Pick Ups Keep the Customer Service Desk clean and presentable to the customers Help in other departments...Full timeTemporary workWeekend workAfternoon shift- ...Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering...
$18.75 per hour
...Customer Service Specialist Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists...Full timeFor contractorsWork experience placementFlexible hoursAfternoon shiftSherwin-Williams
South Elgin, IL9 days ago$15 per hour
...Customer Service Representative (CSR) At Sparkle Express, our CSRs aren't just employeesthey're the face of the brand. You're the first impression, the trusted guide, and a key driver of membership growth. We're looking for individuals with high energy, strong communication...Shift workSparkle Express Car Wash LLC
Elgin, IL20 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Rep (CRL). Be the first to apply!
Related searches
- customer service associate remote Elgin, IL
- logistics customer service representative Elgin, IL
- airport customer experience specialist Elgin, IL
- customer success associate Elgin, IL
- medical customer service representative Elgin, IL
- customer service rep part time Elgin, IL
- benefit customer service representative Elgin, IL
- customer service representative data entry Elgin, IL
- customer relations associate Elgin, IL
- customer support associate Elgin, IL