FMC Administrative Associate

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Sentara Health is currently seeking an Administrative Associate for the Labor and Delivery Unit at our Sentara Obici Hospital in Suffolk, Virginia.

Hours/Shift: Full-Time, Nights

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)

• Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara“Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Click on the link below and learn about our workplace culture.

Position Overview:

As an Administrative Associate with Sentara, you will provide administrative support to the unit/department(s) you are assigned to. You will serve as the first point of contact for patients, family members and visitors coming into the unit. The Administrative Associate position requires the application of excellent customer service skills as well as computer and clerical skills.

The Administrative Associate in Labor and Delivery will obtain and enter birth certificates and acknowledgement of paternity information into the Virginia Vital Records system. Registers all inpatients and outpatients who present to the labor and delivery unit. Notary required - will obtain after employment.

Education Required:

High School Diploma

Experience Required:

One year of previous work experience in a medical office OR

One year or more of previous work experience in customer service OR

One year or more of previous work experience in a call center OR

One year or more of previous clerical experience OR

Associates or bachelor's level degree.

Keywords: #INDEED, Customer Service, Patient Registration, Data Entry, Labor and Delivery, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster

Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills. One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.

Obtains and enters birth certificate and acknowledgement of paternity information into the Virginia Vital Records system. Registers all inpatients and outpatients who present to the labor and delivery unit. Notary required - will obtain after employment.

• High School Grad or Equivalent

• Medical Office 1 year

• Active Listening
• Social Perceptiveness
• Communication
• Speaking
• Critical Thinking
• Time Management
• Troubleshooting
• Reading Comprehension
• Service Orientation