Bilingual Spanish Call Center Sales Representative

Handle customer interactions through calls, chats, and emails in a fast-paced environment Identify upselling opportunities and close deals to reach sales and commission targets Resolve service, billing, payment, and collections issues accurately Explain bills and product features clearly Troubleshoot basic problems and elevate to higher support when needed Build customer confidence and loyalty by resolving issues Support customer inquiries, including technical issues Work a flexible 40-hour-per-week schedule that may include nights, weekends, and overtime Complete paid training on AT&T technology, devices, products, services, and promotions Requirements Fluent bilingual English/Spanish conversational ability Commissioned sales experience highly preferred Strong customer focus Strong work ethic Adaptability Problem-solving skills Attention to detail Ability to work a flexible 40-hour-per-week schedule, including possible nights, weekends, and overtime Verified internet service with at least 12 Mbps upload and 18 Mbps download speeds Established dedicated work area with desk, chair, electrical outlet, surge protector, and direct LAN connection Availability and accountability during established work schedules and shifts Ability to follow technical support processes and organizational security and compliance standards Ability to participate in training, performance management, recurring management routines, and remote monitoring policies Core Competencies Demonstrates strong customer focus and problem-solving skills while effectively handling customer interactions across various channels. Proficient in bilingual communication and adaptable to flexible work schedules, ensuring compliance with organizational standards. Highest-signal resume keywords Bilingual English/Spanish Commissioned Sales Experience Customer Service Skills Problem-Solving Skills Attention to Detail ATS Optimization Keywords Hard Skills Sales Target Achievement Technical Support Processes Billing Issue Resolution Upselling Techniques Customer Interaction Management Soft Skills Strong Work Ethic Adaptability Customer Confidence Building Industry Keywords Customer Loyalty Service Issues Remote Monitoring Policies Organizational Security Standards Tools & Technologies AT&T Technology Internet Service Requirements #J-18808-Ljbffr Jobtailor