Business Operations Specialist

Summary

Announcement may be used to fill similar positions within 90 days of the closing date.

This position is also being announced concurrently under Delegated Examining (DE) procedures vacancy number: D26-AR-13035396-IDS. Applicants who wish to also be considered under DE must apply to both vacancies separately.

About this agency

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Duties

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The Insights and Data Solutions Division is responsible for directing a program that involves advising on, planning, developing, and evaluating vital business intelligence, artificial intelligence, visual analytics, and multi-domain participant data management program and policy initiatives related to EXIM's loan, loan guarantee, and insurance programs for EXIM.

Duties include, but are not limited to:

• Act as an intermediate-level technical specialist on key EXIM participant and application databases and data integrity issues associated with each including: a) establishing procedures to pursue inquiries and corrections to data; b) designing processes for collecting, aggregating, matching, consolidating, quality-assuring, persisting and distributing master data throughout the agency; c) coordinating with financial, business, and operational units in translation and implementation of requirements that support enhanced analytics; and d) managing master record creation, schema mapping, data enrichment, hierarchy management, and business semantics management processes.
• Interprets moderately complex policies and guidance for the effective management of program implementation through analysis and synthesis of data derived from loans, loan guarantees, and insurance for the purpose of improving delivery of products to US Exporters. Independently analyzes and executes policies and guidance on topics related to the enterprise-wide participant data management portfolio.
• Collaborates with team, colleagues, other managers, other subject matter experts, and key contractors across the organization to identify and authoritatively resolve gaps in data collection and issues with data quality/reliability, as well as to incorporate the data into new, mission relevant performance measures, or to improve on existing performance measures so as to ensure their continued relevance to EXIM programmatic, technical, financial, and/or administrative goals and objectives

Requirements

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Conditions of employment

• U.S. Citizenship
• Background and Security/Suitability Investigation
• May be required to serve a one-year probationary period
• Specialized experience MUST be documented on your resume
• Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service.
• May require financial disclosure of personal and immediate family financial holdings, outside positions, and interests.

Qualifications

Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):

GS-12 : You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-11 level in the Federal Government or other equivalent pay systems. Specialized experience includes:

• Experience developing, implementing, and executing data management and reporting processes, using master data management tools (e.g., Informatica MDM Data Director or similar), business intelligence tools (e.g., Oracle BI, Power BI, Tableau, or similar), and/or automation tools (e.g., Power Platform, robotic process automation (RPA), or similar);
• Experience developing data standards and implementing measures for the assessment and improvement of existing data management processes, policies, and systems; AND
• Experience working collaboratively with other internal or external data partners (IT, business users, etc.).

Education cannot be substituted for experience at the GS-12 grade level.

For qualification determinations, your resume must contain the following for each work experience listed:

• Organization/Agency's Name
• Title
• Salary (series and grade, if applicable)
• Start and end dates (including the month and year)
• Number of hours you worked per week
• Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Additional information on the qualification requirements is outlined here.

Time-in-grade requirements must be met by 09/11/2026, the closing date of the announcement.

Education

This job does not have an education qualification requirement.

Additional information

Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Please visit the following link for the types of political appointments.

Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

• Career Transition (ICTAP/CTAP)
• Primary Appointing Authorities for Career and Career-Conditional Appointments
• Hiring Authorities for Veterans
• People with Disabilities

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Ethical Standards/Financial Disclosure:

EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment.

If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information, please click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.