Assistant Rooms Manager

Assistant Rooms Manager page is loaded## Assistant Rooms Managerlocations: USA - NY - Manhattantime type: Full timeposted on: Posted Todayjob requisition id: R42159**Assistant Rooms Manager**At Montage, It’s All Because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.**Your Journey*** Manage the day-to-day operations of the Front Office and Bell/Door teams* Collaborate with the Director of Front Office, Director of Housekeeping, and Hotel Manager on all operational functions, programs, assignments, and hotel activities as deemed necessary to support the business* Review and analyze guest engagement scores and trends in Medallia* Review guest profiles with the aim of creating a personalized experience* Review daily activity, inclusive but not limited to arrivals, departures, in-house itineraries, etc. with the aim of delivering on all guest expectations* Deliver on guests' expectations and have the desire to create WOW moments* Perform additional duties as assigned that may be outside the scope of duties, based on business needs**About You*** You are passionate about providing exceptional service and creating memorable moments* You have strong communication skills and the ability to collaborate in a team environment* You are comfortable working the Overnight shift* You are open to learning, developing, and growing both yourself, personally, and helping others do the same* You are trustworthy and have integrity**Must Haves*** 1+ year of previous Rooms Division management experience required; Front Office and/or Housekeeping management experience highly preferred* Experience in a luxury hotel and/or resort required* High School Diploma or equivalent required; Bachelor's degree preferred* Ability to multi-task in a high volume and fast paced environment**You will Enjoy*** Free meals* Ongoing community outreach events* Hotel discounts* Associate events throughout the year* Healthcare benefits* DailyPay**Physical Requirements*** Standing and exerting well-paced mobility for up to 8 hours in length* Ability to bend, squat, and lift up to 15 pounds, including, but not limited to, luggage, guest items, and bags on a regular and continuing basis* Ability to push and pull carts weighing up to 50 pounds on a regular and continuing basis* Must be able to bend, stoop, squat, and stretch to fulfill tasksAt Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.The pay scale\* for this position is $70,000 to $75,000 per year.\*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. **Talent Plus Online Assessment Information & Alternative Selection Process Request**As part of its interview process, Pendry Manhattan West uses Talent Online Assessments, a hiring tool administered by Talent Plus, a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan West’s application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicant’s strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather, Talent Online Assessments are one aspect of the larger application process. **New York City Resident applicants** who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing View email address on click.appcast.io. Applicants requesting an alternative selection process should indicate the reasons for their request, and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicant’s name and responses, and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process, Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting View email address on click.appcast.io entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to View email address on click.appcast.io, and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local, state, or federal law, or interfere with a law enforcement investigation.****If you are an internal applicant, please log into Workday and apply for your application to be considered.********Please**** ****to apply internally.*****In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.*At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life. #J-18808-Ljbffr Montage International