Director of Catering Sales at Hard Rock Hotel San Diego

Director of Catering Hard Rock Hotel | San Diego, CA On-Site | Full-Time | Sales & Catering Leadership Lead the Vision. Elevate the Experience. Drive the Revenue. At Hard Rock Hotel San Diego, we don't just host events, we produce unforgettable experiences that are bold, stylish, and flawlessly executed. From high-energy social celebrations to sophisticated corporate gatherings, our catering operation is a key driver of both revenue and reputation. We're seeking a Director of Catering, a dynamic, strategic leader who can inspire a high-performing team, cultivate elite client relationships, and drive catering revenue to new heights while delivering best-in-class service. Your Mission As Director of Catering, you will lead the catering sales and service function with a focus on revenue growth, team development, and operational excellence. You'll set the tone for performance, build strategic partnerships, and ensure every event reflects the elevated Hard Rock experience, from first inquiry to final applause. What You'll Do Leadership & Strategy Lead, coach, and develop the catering sales team to achieve and exceed revenue goals Establish and execute strategic sales plans aligned with overall hotel business objectives Drive proactive sales efforts, targeting new business while maximizing repeat clientele Partner with the Director of Sales & Marketing and Executive Leadership on forecasting, budgeting, and performance analysis Revenue Generation & Client Experience Oversee the full catering sales cycle, from lead generation and contract negotiation to execution and follow-up Maintain strong relationships with high-value clients, event planners, and community partners Ensure all events are executed with precision, creativity, and exceptional service standards Monitor and optimize pricing strategies, booking pace, and conversion metrics Operations & Collaboration Ensure accurate and timely creation and execution of Banquet Event Orders (BEOs) Collaborate closely with Banquets, Culinary, and Operations teams for seamless event execution Maintain integrity of CRM systems (Delphi/FDC) for forecasting and reporting accuracy Lead and participate in BEO meetings, property meetings, and client site inspections Brand & Presence Represent Hard Rock Hotel San Diego at industry events, networking functions, and community engagements Uphold brand standards while bringing creativity and innovation to the catering experience Foster a culture of collaboration, accountability, and service excellence You're a Rockstar If You Have 5+ years of progressive catering sales experience, with at least 2+ years in a leadership role Bring experience from a luxury or lifestyle hotel environment Are a strategic thinker with a proven track record of driving revenue growth Lead with confidence, inspire teams, and hold high standards for performance and accountability Thrive in a fast-paced, high-touch environment where details matter Excel in relationship-building, negotiation, and client experience Are highly organized, data-driven, and comfortable with CRM systems like Delphi Maintain flexibility to support events, including evenings, weekends, and holidays Why Join Hard Rock Hotel San Diego? Center Stage Location In the heart of the Gaslamp Quarter Iconic Brand Where music, culture, and hospitality collide Leadership Opportunity Shape the catering vision and elevate the guest experience Perks & Growth Competitive salary + bonus potential, hotel discounts, and career advancement with Coury Hospitality Ready to Take the Lead? If you're a results-driven catering leader with a passion for creating unforgettable experiences and building high-performing teams, Hard Rock Hotel San Diego is ready for you to take center stage. Here's the Core of Coury Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.