Staff Quality Strategic Customer Lead
Lucidmotors
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Government Regulations & Product Safety Compliance Coordinator Leading the Future in Luxury Electric and Mobility At Lucid, we set out to create the most captivating luxury electric vehicles—vehicles that elevate the human experience, break conventional boundaries, and shape the future of sustainable mobility. Role Summary Lucid Motors is looking for a highly motivated Government Regulations & Product Safety Compliance Coordinator to support regulatory, safety, and product release compliance within a fast-paced electric vehicle manufacturing environment. This role serves as the operational bridge between Homologation, Engineering, Manufacturing, Quality, Production, and Product Release teams to ensure applicable government regulatory requirements are properly translated into manufacturing controls and verified before product release. The Government Regulations & Product Safety Compliance Coordinator will work across the full product lifecycle, from early design and forward-model planning through prototype development, launch, production, and final vehicle release. This role is responsible for ensuring regulatory and safety compliance requirements are embedded into manufacturing processes, inspection points, control plans, error-proofing strategies, and release gates. This position is especially critical in an EV manufacturing environment, where regulatory compliance includes traditional vehicle certification requirements as well as EV-specific controls related to high-voltage safety, electric powertrain integrity, battery-related safety requirements, EV labeling, charging-related information, and product release readiness. You Will Drive Regulatory and Product Compliance Readiness Develop, implement, and maintain manufacturing processes, procedures, and verification controls related to government regulatory, safety, and EV product compliance requirements. Partner closely with Homologation to ensure all applicable regulatory requirements are understood, documented, and translated into manufacturing, inspection, and product release requirements. Establish and maintain government regulatory compliance checklists by model, market, destination, product configuration, and EV-specific regulatory requirement. Participate in forward-model, launch, and product release readiness reviews to ensure compliance requirements are incorporated before production and customer release. Verify Certification, Labeling, and Market Requirements Verify that required regulatory and certification elements are included and controlled within production processes, including certification labels, tire and loading labels, Monroney/window stickers, EPA Fuel Economy & Environment labels applicable to EVs, VIN accuracy, market-specific regulatory content, and destination/export-specific regulatory requirements. Support compliance readiness for EV-specific regulatory and safety elements, including high-voltage safety, electric powertrain integrity, battery-related safety controls, electrical isolation, charge-related interfaces, and emergency response information, as applicable. Maintain objective evidence of regulatory checks, safety process audits, release approvals, escalations, corrective actions, and verification of effectiveness. Conduct Audits and Process Verification Coordinate and perform surveillance audits of production processes based on safety, regulatory, homologation, EV compliance, and product release risk. Audit and verify process controls for safety, government regulatory, and significant product/process characteristics, including critical torques, restraint-related processes, high-voltage component installation controls, battery pack and propulsion system-related controls, safety-related inspection points, bypasses, engineering deviations, delta processes, rework and repair processes, and final product release controls. Work with Production, Quality, Engineering, Manufacturing, and Homologation teams to ensure proper error-proofing, process controls, inspections, and reaction plans are in place for safety and government regulatory processes. Lead Issue Escalation and Corrective Action Escalate and support containment of potential regulatory, labeling, safety, EV compliance, or product release risks. Create and lead cross-functional response teams when safety, regulatory, homologation, labeling, EV compliance, or product release issues are detected. Coordinate with responsible departments to define corrective actions, verify effectiveness, and prevent recurrence of systemic regulatory or safety compliance issues. Support internal audits, external audits, regulatory inquiries, quality system audits, and leadership reviews related to government regulatory, EV safety, and product compliance readiness. Coordinate country-specific regulatory audits, third-party inspections, and compliance verification activities. Travel up to 25%, occasionally on short notice. Product Release Compliance Gatekeeping The Government Regulations & Product Safety Compliance Coordinator acts as a product release compliance gatekeeper for safety, government regulatory, and EV-specific compliance elements. This role verifies that applicable regulatory, homologation, labeling, safety, high-voltage, and critical process requirements have been implemented, checked, and documented before releasing product to the customer or market. This includes verification of: Correct certification label installation and content. Correct tire/loading label installation and content. Correct Monroney/window sticker application. Correct EPA EV Fuel Economy & Environment label information, as applicable. VIN and vehicle configuration accuracy. Closure of open regulatory or safety-related quality holds. Closure of applicable engineering deviations or change controls. Completion of required safety/significant characteristic checks. Completion of applicable EV safety checks related to high-voltage systems, battery-related controls, and electric powertrain integrity. Completion of required release evidence package. Impact This role directly supports Lucid’s commitment to vehicle safety, regulatory compliance, product integrity, and customer trust. Success in this position ensures vehicles released to customers and markets meet applicable certification, safety, homologation, and compliance requirements while minimizing risk, improving operational readiness, and protecting Lucid’s reputation for quality and innovation. Qualifications Minimum Qualifications Bachelor’s degree in Engineering, Quality, Manufacturing, Regulatory Compliance, or a related technical field. 5+ years of experience in an automotive manufacturing, quality, regulatory, homologation, launch, or product compliance environment. Experience working with government regulatory compliance topics, preferably including FMVSS, certification labeling, tire/loading labels, Monroney/window stickers, EPA Fuel Economy & Environment labels, homologation requirements, export-market compliance, or EV safety regulations. Experience developing and implementing manufacturing processes, inspection controls, and release readiness requirements for new or unique products. Strong understanding of automotive manufacturing processes, product release controls, engineering changes, deviations, rework processes, and production quality systems. Experience with control plans, PFMEA, special characteristics, error-proofing, layered process audits, containment, and corrective action processes. Ability to interpret regulatory or homologation requirements and translate them into practical manufacturing and quality controls. Strong written and verbal communication skills, with the ability to influence cross-functional teams and elevate compliance risks clearly. Strong organizational, project management, and program management capabilities. Proven ability to lead cross-functional teams in the resolution of safety, quality, regulatory, or compliance-related issues. Preferred Qualifications Master’s degree in Engineering, Business Administration, Regulatory Affairs, or related technical discipline. Experience in EV manufacturing, high-voltage systems, battery systems, electric powertrain controls, or related automotive safety/regulatory processes. Knowledge of FMVSS, NHTSA requirements, global homologation standards, product integrity processes, and EV-specific regulatory requirements. Experience supporting product launches and new vehicle introduction programs. ASQ, Six Sigma, or similar quality certification. Experience working directly with regulatory agencies, certification bodies, third-party inspectors, or external auditors. At Lucid, You Will Help define the future of sustainable luxury mobility. Work alongside industry-leading engineers, innovators, and compliance professionals. Influence the safety, compliance, and quality of world-class electric vehicles. Support the successful launch of products that redefine customer expectations and accelerate the adoption of sustainable transportation. Compensation and Benefits The compensation range for this position will be determined based on experience, qualifications, geographic location, and business needs. In addition to base compensation, Lucid offers a comprehensive benefits package and may provide bonus opportunities, equity awards, and other incentives as applicable. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity Lucid is committed to maintaining a diverse and inclusive workplace where every employee is valued and respected. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other legally protected characteristic. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: Bysubmittingyour application, you understand and agree that your personal data will be processed in accordance withour Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr Lucidmotors
- Senior Staff Strategic Planning Specialist We are seeking a Sr. Staff Strategic... .... Translate market, customer, and product roadmap inputs into... ...forecast consistency and decision quality. Create and maintain supply... ...across various functions. Lead data-driven root cause...Quality
$104k - $183k
Genesys Cloud Services, Inc. is seeking a Sr. Customer Success Manager to drive customer value realization and foster partnerships across teams. This role involves leading strategic accounts and orchestrating collaboration between various departments. The ideal candidate...Suggested- ...a remote Account Manager to manage a book of business across strategic partnerships, focusing on retention and expansion with existing... ...service requests, and data-driven optimization while guiding customers on waste solutions and regulatory considerations. The role emphasizes...SuggestedRemote job
- ...direct and organize the F&B department, upholding high standards of quality, service and merchandising to maximize hotel profitability. You will report to the Director of Operations, recruit and train staff, plan menus, supervise sub-departments (room service, banquets,...Quality
- ...Reservations, Quality Assurance, And Training Manager... ...and Training Manager to lead and oversee the operations... ...performance of all staff within the broker and scheduling... ...and on time. Customer Service & Escalation... ...external stakeholders. Strategic thinker with a strong...QualityLocal area
- ...Pursuits Marketing professional to help craft strategic, client-focused proposals and pitch... ...professionals, and team members to produce high‑quality content that positions the firm for new... ...and meeting deadlines, while guiding junior staff. #J-18808-Ljbffr Ashurst Perkins CoieQuality
$76.44k
...implement, and maintain the project-specific Quality Assurance Surveillance Plan (QASP) in... ...cultivate relationships with colleagues, customers, and partners. Qualifications • Bachelor... ...Inc. and its divisions and subsidiaries staff will not be considered binding terms. All...QualityContract workFor contractorsWork experience placementFor subcontractorH1bImmediate startFlexible hours- STAFF ATTORNEY, PUBLIC BENEFITS UNIT (HYBRID) DESCRIPTION Community Legal Services is seeking... ...will be expected to conduct zealous strategic advocacy on behalf of clients, including... ...the civil justice system by providing high‑quality legal advice, advocacy and assistance to...QualityWork at office
- ...CLS at large; conducts legal research; actively participates in strategic advocacy to eliminate systemic barriers to access to justice to... ...in legal services and/or demonstrated a commitment to high quality legal assistance and strategic advocacy on behalf of people with...Quality
- Cox Automotive leads a Customer Care team to deliver exceptional service across channels. The Lead Customer Care Specialist provides leadership... ...tools, training, and AI-powered interactions, ensuring high-quality customer experiences and measurable performance results. #J-...Quality
- Customer Success Lead - Townsquare Interactive Location: In-office role at our downtown Phoenix office Take the Lead in Customer Success! Ready... ...to maximize their marketing investment. You’ll deliver high-quality, professional support - driving retention and product...QualityWork at officeLocal area
$99.3k - $198.7k
...spans the spectrum of healthcare, with leading businesses and products in diagnostics,... ...executives, and scientists.The OpportunityThe Strategic Account Manager orchestrates and... ...highest standards of ethics, compliance, quality, and professionalism while effectively managing...QualityWorldwide$17.5 - $22.5 per hour
...Customer Service Lead $17.50 - $22.50 per hour General purpose of job: The Customer Service... ...service and selling skills, allocating staff and resources to keep the sales floor stocked... ...both Dunn-Edwards' and customers' quality and service expectations Conduct self...QualityHourly payFull timeShift workEarly shift- ...people together through commerce. Role The Customer Experience team is responsible for driving... ...performance metrics while delivering a quality experience, ensuring our users are getting a quick, and quality experience. Lead team performance and drive results in team...QualityWork at officeLocal areaRemote workWork from homeHome officeShift work
$152.4k - $249.5k
...North America is currently looking for a Strategic Relationship Leader to serve our... ...with strategic and prospective high‑value customers to drive retention, sales, and long‑term... ...teams to ensure clean, efficient, and high‑quality delivery at the client level. Travel as...QualityFull timeTemporary workFor contractorsFor subcontractorLocal areaRemote workWorldwideVisa sponsorship- Wilson Elser Moskowitz Edelman & Dicker LLP is seeking a Staff Attorney to join our national firm in a hybrid role focused on sophisticated... ...national strategies, not as a document reviewer but as a strategic investigative lawyer. The ideal candidate has a JD, bar...
- Job Title:Staff IT Analyst III - AML and FraudLocation:Block 23What you'll do:As a Staff IT Analyst III, you'll lead the review of current processes and metrics that support operational... ....Advance data profiling, data quality, and data mapping practices aligned to...QualityFull timeWork at office
$30.98 - $40.43 per hour
About the opportunity SWCA Environmental Consultants is seeking a Staff Air Quality Specialist to join our national Air Quality practice. SWCA provides our clients with high quality air permitting, planning, and modeling services across the country. Qualified candidates...QualityHourly payFull timeWork at officeLocal areaImmediate startRemote work- ...Ensures proper sanitation and food handling Food & Beverage Quality Assurance Accurate Food Presentation Atmosphere Uniform... ...for Shift Fun, Upbeat, Entertaining Service Attentive Customer Service Visible & Available to Guests at all Times...QualityShift work
- ...grow as a person and as a professional, apply today. As Cruise Staff, you will be an assistant emcee while supporting the... ...assisting with escorting Guests on Port Adventures as the Disney quality representative, as directed. Host activities, games and trivia...QualityImmediate startFree visaFlexible hoursAfternoon shift
- A leading professional services firm is seeking a Tax Director in Phoenix, Arizona. This role involves business planning, client engagement, and ensuring quality control within the tax practice. Candidates should have a Bachelor's degree, 8 years of public accounting experience...Quality
$105k - $155k
Director, Strategic Programs - Government Job Locations: US-TX-Carrollton | US-CA-Santa Ana... ...Director of Strategic - Government Programs to lead construction and security integration... ...excellence, budget control, and quality assurance. Responsibilities Leadership...QualityContract workFor subcontractorWork at officeLocal areaRemote work$76.44k - $159.43k
...Description Develop, implement, and maintain the project‑specific Quality Assurance Surveillance Plan (QASP) in compliance with Federal... ...skills to cultivate relationships with colleagues, customers, and partners. Amount of Travel Required 100% EEO Statement We...QualityContract workFor contractorsFor subcontractorH1bFlexible hours$142.06k - $236.81k
...: Role Overview We are seeking a Senior Strategic Technical Manager to lead and manage high-impact foundry customer programs. This role serves as a critical bridge... ...customer commitments on schedule, cost, and quality. • Identify risks and bottlenecks early and...QualityFull timeLocal areaImmediate startShift work- ...seeking a Dining Services Supervisor I to oversee daily dining room operations, support a large volunteer team, and ensure safety and quality guest experiences. The role requires strong leadership, trauma-informed service, and collaboration with campus and program teams....Quality
- ...worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.... ...These values shape how we work, how we lead, and how we create exceptional... ...& Ownership Drive performance through strategic planning and execution Lead with an entrepreneurial...QualityTemporary workWorldwideNight shiftAfternoon shift
- ...full breakfast, pastries, lunch and dinner favorites. As the Lead you'll be the heart of the operation, leading a passionate crew... ...environment Upholding brand standards for hospitality and food quality Hire. Train. Develop. Mentor. Ensure a clean, safe,...QualityFull timeCasual work
- ...corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent's high standards of quality. REPORTS TO: Executive Housekeeper ESSENTIAL JOB FUNCTIONS: 1. Stock linen Houseperson, Housekeeping, Room Attendant, Associate...Quality
- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages... ...for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties...QualitySeasonal workLocal area
- Crash Champions is a leading collision repair network with over 650 locations across the... ...United States. This role involves educating customers about repair processes, insurance... ...performing estimates and guiding repairs to meet quality standards. You will keep customers...Quality
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Staff Quality Strategic Customer Lead. Be the first to apply!
- customer experience team leader Phoenix, AZ
- customer success lead Phoenix, AZ
- customer service team manager Phoenix, AZ
- customer success coordinator Phoenix, AZ
- customer success team lead Phoenix, AZ
- customer service team lead Phoenix, AZ
- customer experience lead Phoenix, AZ
- customer service coordinator Phoenix, AZ
- rn quality Phoenix, AZ
- quality Phoenix, AZ


