Director of Human Resources

Director of Human Resources | Job Description

Director of Human Resources

Company: Live Well Healthcare Solutions

Position Summary

The Director of Human Resources is responsible for leading and overseeing all human resource functions across Live Well Healthcare Solutions, with a primary focus on supporting long-term care (LTC), skilled nursing, rehabilitation, and healthcare operations. This position serves as a strategic business partner to executive leadership and operational teams, ensuring compliance, workforce stability, employee engagement, labor relations, and talent development initiatives that support organizational growth.

The Director of Human Resources will provide leadership in recruitment, employee relations, labor management, performance management, compensation, benefits administration, compliance, training, credentialing oversight, and workforce planning while maintaining alignment with federal, state, and local regulations governing healthcare operations.

Key Responsibilities

Human Resources Leadership

• Develop and implement HR strategies that align with the organization's operational and growth objectives.
• Serve as a trusted advisor to executive leadership, regional directors, and facility leadership teams.
• Lead all HR policies, procedures, and best practices across the organization.
• Drive employee engagement, retention, succession planning, and workforce development initiatives.
• Monitor workforce metrics and provide recommendations to improve staffing, retention, and productivity.

Labor Relations & Union Management

• Serve as the primary HR leader for union-related matters and collective bargaining agreements.
• Participate in labor negotiations and contract administration.
• Interpret and ensure compliance with union contracts and labor laws.
• Manage grievance procedures, arbitrations, disciplinary actions, and labor-management meetings.
• Partner with operations leadership to proactively address workforce concerns and maintain positive labor relations.

Compliance & Risk Management

• Ensure compliance with:
  
  • Federal and state employment laws
  • EEOC regulations
  • FMLA
  • ADA
  • OSHA
  • Wage and Hour laws
  • Healthcare-specific workforce regulations
• Maintain compliance with CMS, Department of Health, and other regulatory requirements impacting healthcare personnel.
• Oversee investigations involving employee relations, harassment, discrimination, and workplace conduct concerns.
• Ensure proper documentation and risk mitigation practices are maintained.

Employee Relations

• Lead employee relations initiatives to foster a positive workplace culture.
• Provide guidance regarding disciplinary actions, performance improvement plans, and conflict resolution.
• Conduct investigations and recommend appropriate corrective actions.
• Support managers with coaching and performance management processes.

Compensation & Benefits

• Partner with executive leadership on compensation planning and salary administration.
• Oversee employee benefits programs and vendor relationships.
• Conduct compensation benchmarking and market analysis.
• Assist with annual budgeting related to labor and benefits expenses.

Training & Development

• Develop leadership training programs for managers and regional leaders.
• Oversee HR compliance training and annual education requirements.
• Support career development and succession planning initiatives.
• Ensure proper onboarding and orientation programs are maintained across all operations.

Required Qualifications

Education

• Bachelor's Degree in Human Resources, Business Administration, Healthcare Administration, Labor Relations, or related field required.
• Master's Degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred.

Certifications

One or more of the following certifications strongly preferred:

• SHRM-SCP - Senior Certified Professional
• SHRM-CP - Certified Professional
• SPHR - Senior Professional in Human Resources
• PHR - Professional in Human Resources
• CHHR - Certified Healthcare Human Resources Professional (preferred)
• Labor Relations or Collective Bargaining certifications are highly desirable.

Experience

• Minimum 7-10 years of progressive Human Resources leadership experience.
• Minimum 5 years of HR leadership experience within:
  
  • Skilled Nursing Facilities (SNF)
  • Long-Term Care (LTC)
  • Post-Acute Care
  • Healthcare Services
• Demonstrated experience managing unionized workforces and collective bargaining agreements.
• Experience leading multi-site healthcare operations across multiple states preferred.
• Proven success supporting rapid organizational growth and workforce expansion initiatives.

Required Knowledge, Skills & Abilities

• Extensive knowledge of healthcare employment regulations.
• Strong understanding of long-term care staffing requirements and workforce challenges.
• Experience negotiating and administering union contracts.
• Knowledge of labor laws, NLRB regulations, and collective bargaining processes.
• Strong employee relations and conflict resolution skills.
• Exceptional leadership, communication, and interpersonal skills.
• Experience with HRIS systems, payroll platforms, and workforce management systems.
• Ability to travel regularly to healthcare facilities and regional offices.
• Strong analytical, organizational, and problem-solving abilities.

Preferred Qualifications

• Experience supporting dietary, environmental services, housekeeping, rehabilitation, and nursing operations.
• Multi-state healthcare HR leadership experience.
• Experience with acquisitions, transitions, and start-up healthcare operations.
• Background supporting organizations with 500+ employees.
• Experience with healthcare staffing agencies, workforce planning, and labor cost management.

Physical & Travel Requirements

• Ability to travel up to 50% as needed.
• Ability to attend meetings, facility visits, and training sessions across multiple locations.
• Ability to work flexible hours as operational needs require.

Compensation & Benefits

Live Well Healthcare Solutions offers a competitive compensation package including:

• Base Salary
• Health, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Professional Development and Certification Support