Veterinary Receptionist

Job Description

Job Description

Company Description

Lefferts Animal Hospital is a well-established, progressive, full service 10 doctor general practice seeing companion animal, exotics, reptiles and avian patients located in Richmond Hill, NY. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Emergency & Urgent Care, High Speed Dentistry, Surgical CO2 Laser, Cold Laser Therapy, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, Acupuncture, House Calls & More. Mentoring available for new graduates and no emergency hours.

The professional and courteous staff at Lefferts Animal Hospital seek to provide the best possible medical care, surgical care and dental care for their highly valued patients. They are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for their clients. Lefferts Animal Hospital strives to offer excellence in veterinary care to Richmond Hill, NY and surrounding areas.

Lefferts Animal Hospital is located in Richmond Hill, a suburb of Queens in New York City, NY. Locals describe it as a “good fusion between suburban living and higher-density city living.” The proximity to midtown allows for easy commute to the city and all that NYC is known for and has to offer. Richmond Hill is home to many young professionals and families, where most own their own home and enjoy the many bars, restaurants, coffee shops & parks.

To learn more about us click here. 

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
• Weekend availability required 

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit