Inside Sales Support - Customer Experience Rep

Inside Sales Support - Customer Experience Rep

Location: Cincinnati, OH, US, 45241

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

Answer incoming sales inquiry telephone calls. Provide information by phone, through email or by mail. Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department. Make outbound telephone calls. Log, track, and communicate sales call information. Follow-up on sales leads and record sales results. Participate in training activities locally, in the field, & occasionally at the New Bremen corporate headquarters. Work within various departments within the branch as needed.

Minimum Qualifications

High school diploma or equivalent Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment are necessary. Must be proficient in Microsoft office. Valid driver's license, good driving record, & the ability to safely operate lift trucks Completion of background check, drug screen & physical required.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities